ADSM-L

[ADSM-L] MacOS client failing with rc 12 troubleshooting

2007-06-07 16:31:50
Subject: [ADSM-L] MacOS client failing with rc 12 troubleshooting
From: Dave Mussulman <mussulma AT UIUC DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 7 Jun 2007 15:30:58 -0500
Hello gurus,

I have an Intel MacOS client running 5.4.0.0 that's failing it's
scheduled noon-window backup with an RC 12 message, and I'm not sure
why.  I'm not sure what's a cause of what.  From the dsmerror.log:

06/07/2007 12:44:47 ANS1228E Sending of object
'/Library/Logs/tivoli/tsm/dsmsched.log' failed
06/07/2007 12:44:47 ANS4037E Object
'/Library/Logs/tivoli/tsm/dsmsched.log' changed during processing.
Object skipped.
06/07/2007 12:52:06 ANS1228E Sending of object
'/private/var/tmp/folders.501/TemporaryItems/Acr1614669.tmp' failed
06/07/2007 12:52:06 ANS4005E Error processing
'/private/var/tmp/folders.501/TemporaryItems/Acr1614669.tmp': file not
found
06/07/2007 12:52:07 ANS1228E Sending of object
'/private/var/tmp/folders.501/TemporaryItems/Acr1616363.tmp' failed
06/07/2007 12:52:07 ANS4005E Error processing
'/private/var/tmp/folders.501/TemporaryItems/Acr1616363.tmp': file not
found
06/07/2007 13:27:38 ANS1228E Sending of object
'/Users/bob/Documents/Microsoft User Data/Office 2004 Identities/Main
Identity/Database' failed
06/07/2007 13:27:38 ANS4037E Object '/Users/bob/Documents/Microsoft
User Data/Office 2004 Identities/Main Identity/Database' changed during
processing.  Object skipped.
06/07/2007 13:39:41 ANS1228E Sending of object
'/Users/bob/Library/Application
Support/Firefox/Profiles/ap5cuske.default/cookies.txt' failed
06/07/2007 13:39:41 ANS4047E There is a read error on
'/Users/bob/Library/Application
Support/Firefox/Profiles/ap5cuske.default/cookies.txt'. The file is
skipped.

06/07/2007 13:46:14 ANS1802E Incremental backup of '/' finished with 5
failure

06/07/2007 13:46:14 ANS1512E Scheduled event '1215PM' failed.  Return
code = 12.
06/07/2007 13:46:16 TCP/IP received rc 4 trying to accept connection
from server.
06/07/2007 13:46:16 Error -50 accepting inbound connection

Questions:

Other than the five file failing, did the backup finished correctly?

Is the ANS1512E error occurring because there were individual file
failures, or because of the networking errors that follow the message?
I couldn't find those errors on the TSM site or listserv archives.  I'm
not sure if those are a cause or effect of the ANS1512E or unrelated.
The QuickFacts seem to imply it is just the failed files.  The
serialization for the class is shared-static, so I expect ANS4037E
errors -- and other clients in that schedule/domain are probably getting
them too, but aren't failing their backups.  Is it the ANS4047E error
that's tripping the ANS1512E?

Dave

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