ADSM-L

[ADSM-L] NDMP error ANR4950E when upgrading EMC Celerra DartOS

2007-03-21 12:27:27
Subject: [ADSM-L] NDMP error ANR4950E when upgrading EMC Celerra DartOS
From: "Schneider, John" <schnjd AT STLO.MERCY DOT NET>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 21 Mar 2007 11:26:31 -0500
Greetings,
        We are running TSM 5.3.4 on AIX 5.3.  We just upgraded one of
our EMC Celerra servers from Dart OS 5.4.15.2 to 5.5.25.2.  Now our NDMP
backup is failing because of a ANR4950E error.  The actlog is shown
below. 

03/20/07 23:00:02     ANR0984I Process 16 for BACKUP NAS (DIFFERENTIAL)
started 
                       in the BACKGROUND at 23:00:02. (SESSION: 1747,
PROCESS:  
                       16)

03/20/07 23:00:02     ANR1064I Differential backup of NAS node CX02_DM2,
file   
                       system /fs_dst, started as process 16 by
administrator   
                       EXTSCRIPT. (SESSION: 1747, PROCESS: 16)

03/20/07 23:01:35     ANR8337I NAS volume 020172 mounted in drive
DRIVE_F1_D05  
                       (c96t0l0). (SESSION: 1747, PROCESS: 16)

03/20/07 23:01:35     ANR0513I Process 16 opened output volume 020172.
(SESSION:
                       1747, PROCESS: 16)
03/21/07 00:54:47     ANR4950E The server is unable to retrieve NDMP
file       
                       history information while building table of
contents for 
                       node CX02_DM2, file space /fs_dst. NDMP node ID
is       
                       37723733. Table of contents creation fails.
(SESSION:    
                       1747, PROCESS: 16)

03/21/07 00:54:47     ANR0515I Process 16 closed volume 020172.
(SESSION: 1747, 
                       PROCESS: 16)

03/21/07 00:54:47     ANR8336I Verifying label of NAS volume 020172 in
drive    
                       DRIVE_F1_D05 (c96t0l0). (SESSION: 1747, PROCESS:
16) 
03/21/07 00:55:36     ANR8468I NAS volume 020172 dismounted from drive

                       DRIVE_F1_D05 (c96t0l0) in library IBM3584.
(SESSION:     
                       1747, PROCESS: 16)

03/21/07 00:55:36     ANR1104E NAS Backup process 16 terminated - NDMP
session  
                       errors encountered. (SESSION: 1747, PROCESS: 16)

03/21/07 00:55:36     ANR0988I Process 16 for BACKUP NAS (DIFFERENTIAL)
running 
                       in the BACKGROUND processed 100,880,089,088 bytes
with a 
                       completion state of FAILURE at 00:55:36.
(SESSION: 1747, 
                       PROCESS: 16) 

It looks as if 100GB of data is backed up, but the error occurs in
recording the TOC data afterward.

The backup has been working successfully for months before the upgrade.
Can anyone give me any insights as to why?  IBM's knowledgebase was no
help at all.  The only reference it had for this error was specific to a
problem on Netapp, not EMC Celerra.  One thing I should note is that we
are doing a differential, and we have not done a full since the upgrade
this weekend.  The full takes 40 hours to complete, so we only do it on
the weekend. 

Best Regards,

John D. Schneider
Sr. System Administrator - Storage
Sisters of Mercy Health System
3637 South Geyer Road
St. Louis, MO.  63127
Email:  schnjd AT stlo.mercy DOT net
Office: 314-364-3150, Cell:  314-486-2359

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