ADSM-L

FW: NT Performance Problem with Tivoli Client 3.7.x

2001-11-08 07:58:21
Subject: FW: NT Performance Problem with Tivoli Client 3.7.x
From: "Fujinaga, Cal" <CFUJINAGA AT KOCKW DOT COM>
Date: Thu, 8 Nov 2001 15:54:44 +0300
> Something's aren't too clear here.
> 1.  Is the problem only with these 10 NT servers?  I assume you are
> getting
>     normal performance from other NT servers, other platforms, etc. but
> not with
>     these 10 and only with these 10.  Assuming you are getting normal
> response
>    from other systems:
> 2.  Anything special about these 10?  same subnet, same switch, same? vs
> systems
>      that are working okay.
> 3.  You've checked the routing?  On aix ping -R -s 8100 -c 100 hostname
> (Use a larger size ping to try to force a packet loss problem.  default
> ping is
> one packet only.  Larger ping packets are broken into 1500 sizes and then
> pushed
> across for ethernet just like large backup packets. Suns ping can go up to
> 32000 for a size.).
> Make sure routing is consistent and indicates path is correct.   You can
> have
> all sorts of delays by bad routing/router problems.   Make sure ping times
> are reasonable.
> I've seen problems with memory in a switch which showed up as a packet
> loss
> but only with larger size pings.
> 4,  I would sniff the packets to see if it indicates where the delay might
> be.
> Good luck .
> Cal Fujinaga
>
> -----Original Message-----
> From: Gent, Chad E. [SMTP:CEGent AT LMUS.LEGGMASON DOT COM]
> Sent: Wed, November 07, 2001 10:17 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Re: NT Performance Problem with Tivoli Client 3.7.x
>
> O.k
>
> Over the last few days I was able to test the throughput from a couple
> different servers experiencing this problem.  Here is what I have found.
>
> I have verified that that ports my servers are connected to (on the
> backbone) are 100/meg Full Duplex.  Also the server NIC card is set to
> 100/meg Full Duplex.  So we can rule out Duplex mis-match errors between
> the
> NIC and the Switch.
>
> I used FTP to transfer several 1 GIG files to my AIX backup machine and I
> am
> still getting the same performance.  I have preformed this task on several
> machines and found that my throughput is that same as the backups. At most
> I
> am getting 700kb/sec. I also transferred files to a GIG E card and a
> 100/meg
> Full Duplex card in the AIX backup server.  Still the same result.  Not
> much
> changed in speed.  Any other suggestions on what could be going on here.
>
> I am not giving up:)
>
> Chad
>
> -----Original Message-----
> From: PINNI, BALANAND (SBCSI) [mailto:bp3965 AT SBC DOT COM]
> Sent: Tuesday, November 06, 2001 4:36 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NT Performance Problem with Tivoli Client 3.7.x
>
>
> Jeff
> Is ur network NIC using autoneg mode.Keep it to 100 full duplex.(I mean in
> configuration).Not NIC specification wise.
> Pl don't increase MTU Size.Else Cisco will break down them into smaller
> components before transmission.This is not good.
> Also see that u have applied patches to TSM Client s/w and
> there are no memory leaks.
> Balanand
>
> -----Original Message-----
> From: Johnn D. Tan [mailto:jdtan AT MED.CORNELL DOT EDU]
> Sent: Tuesday, November 06, 2001 3:02 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NT Performance Problem with Tivoli Client 3.7.x
>
>
> I agree with Jeff -- if your clients are setup for 100 FD, you need to
> make sure the ports they are connected to on the switch are also 100 FD.
>
> johnn
>
> On Tuesday, November 6, 2001, at 09:24 AM, Jeff Bach wrote:
>
> > Even a 100 Base T can handle 10 clients at better than 1 Meg per second.
> > The rate below is 163 KB/sec.
> >
> > I would suspect alignment issues.  Check the switch/hub for alignment
> > errors.  Make sure all switch ports are also hard-coded to 100FD.
> >
> > Go back to the basics.  Check FTP throughput.  Narrow it to a network
> > issue
> > and trouble shoot it as one.
> >
> > MTU size when I checked is limited to 1500 on Cisco equipment.  Not
> > sure if
> > this has changed recently, but if the switch has to break things down,
> > there
> > isn't any gain in changing it (I would suspect).
> >
> > As a network issue, try a different type network card, reinstall the
> > driver,
> > check NT tuning parameters.  I have seen all of these cause issues.
> >
> > Jeff Bach
> > Home Office Open Systems Engineering
> > Wal-Mart Stores, Inc.
> >
> > WAL-MART CONFIDENTIAL
> >
> >
> >         -----Original Message-----
> >         From:   <James> <healy> [SMTP:James.Healy2 AT AXACS DOT COM]
> >         Sent:   Monday, November 05, 2001 8:19 AM
> >         To:     ADSM-L AT VM.MARIST DOT EDU
> >         Subject:        Re: NT Performance Problem with Tivoli Client
> > 3.7.x
> >
> >         Chad,
> >              Are you sure that your backup is going across the GIG e
> > network?
> >
> >
> >
> >
> >         "Gent, Chad E." <CEGent AT LMUS.LEGGMASON DOT COM>@VM.MARIST.EDU> on
> > 11/05/2001
> >         07:29:03 AM
> >
> >         Please respond to "ADSM: Dist Stor Manager" <ADSM-
> > L AT VM.MARIST DOT EDU>
> >
> >         Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> >
> >
> >         To:   ADSM-L AT VM.MARIST DOT EDU
> >         cc:
> >
> >         Subject:  Re: NT Performance Problem with Tivoli Client 3.7.x
> >
> >
> >         Hey Guys,
> >
> >         Thanks for the help.  I add the following changes to my dsm.opt
> > file.
> >
> >         LARGECOMmbuffers   Yes
> >         TCPBuffsize        31
> >         TCPNodelay         Yes
> >         TCPWindowsize      63
> >
> >         Still not much of a change.  Does any one have any other
> > Ideas.  I
> > have
> >         attached some information from dsmsched.log info to this post.
> > This
> > will
> >         show you the network transfer rate.  I guess I could just put a
> > sniffer on
> >         this box and see what its doing.  But the main point is I have
> > 10
> > servers
> >         just like this one. Is there any settings I check on the AIX
> > box?
> >
> >         11/05/2001 03:40:55 --- SCHEDULEREC STATUS BEGIN
> >         11/05/2001 03:40:55 Total number of objects inspected:  659,189
> >         11/05/2001 03:40:55 Total number of objects backed up:      156
> >         11/05/2001 03:40:55 Total number of objects updated:          0
> >         11/05/2001 03:40:55 Total number of objects rebound:          0
> >         11/05/2001 03:40:55 Total number of objects deleted:          0
> >         11/05/2001 03:40:55 Total number of objects expired:          4
> >         11/05/2001 03:40:55 Total number of objects failed:           1
> >         11/05/2001 03:40:55 Total number of bytes transferred:     3.24
> > GB
> >         11/05/2001 03:40:55 Data transfer time:
> > 20,832.29 sec
> >         11/05/2001 03:40:55 Network data transfer rate:          163.10
> > KB/sec
> >         11/05/2001 03:40:55 Aggregate data transfer rate:        101.13
> > KB/sec
> >         11/05/2001 03:40:55 Objects compressed by:                    0%
> >         11/05/2001 03:40:55 Elapsed processing time:           09:19:54
> >         11/05/2001 03:40:55 --- SCHEDULEREC STATUS END
> >         11/05/2001 03:40:55 --- SCHEDULEREC OBJECT END NTSERVERS
> > 11/04/2001
> >         18:00:00
> >         11/05/2001 03:40:55 Scheduled event 'NTSERVERS' completed
> > successfully.
> >         11/05/2001 03:40:56 Sending results for scheduled event
> > 'NTSERVERS'.
> >         11/05/2001 03:41:00 Results sent to server for scheduled event
> > 'NTSERVERS'.
> >
> >         11/05/2001 03:41:00 Querying server for next scheduled event.
> >         11/05/2001 03:41:00 Node Name: MDCAL3
> >         11/05/2001 03:41:00 Session established with server ADSM:
> > AIX-RS/6000
> >         11/05/2001 03:41:00   Server Version 3, Release 7, Level 4.0
> >         11/05/2001 03:41:00   Server date/time: 11/05/2001 03:45:11
> > Last
> > access:
> >         11/04/2001 18:25:11
> >
> >         Thanks In Advance
> >
> >         Chad Gent
> >         Legg Mason Network/Server Support
> >         cegent AT leggmason DOT com
> >
> >
> >
> >         -----Original Message-----
> >         From: Joshua S. Bassi [mailto:jbassi AT IHWY DOT COM]
> >         Sent: Thursday, November 01, 2001 5:00 PM
> >         To: ADSM-L AT VM.MARIST DOT EDU
> >         Subject: Re: NT Performance Problem with Tivoli Client 3.7.x
> >
> >
> >         Actually on NT 4.0 make this line read:
> >
> >            TCPWindowsize      63
> >
> >
> >         -----Original Message-----
> >         From: Gent, Chad E. [mailto:CEGent AT LMUS.LEGGMASON DOT COM]
> >         Sent: Thursday, November 01, 2001 2:49 PM
> >         To: ADSM-L AT VM.MARIST DOT EDU
> >         Subject: NT Performance Problem with Tivoli Client 3.7.x
> >
> >
> >         Hello,
> >
> >         I have 10 NT 4.0 clients backing up to a AIX TSM Server running
> > version
> >         3.7.2.4.  These NT clients are configured to backup to a GIG E
> > card
> > in
> >         the
> >         AIX server (should be plenty fast enough).  Each client is
> > setup for
> > 100
> >         mb
> >         Full duplex on their network card. No auto-negotiate.  My
> > clients
> > are
> >         getting very poor network performance.  Lets take one clients
> >         unparticular.
> >         It backs up about 15 GB a night but only gets a Aggregate
> > Transfer
> > Rate
> >         of
> >         50.25 KB/second.  The Network Transfer rate is about 4,000
> > KB/second.
> >         Is
> >         there anyway for me to get a higher Aggregate rate?  I need
> > these
> >         machines
> >         to backup faster.  Can I tweak MTU setting or something for
> > NT?  Any
> >         help is
> >         greatly appreciated.  Below is my option file from 1 of my
> > clients.
> >
> >         Chad Gent
> >         Legg Mason Network/Server Support
> >         cegent AT leggmason DOT com
> >
> >         NODENAME MDCAL3
> >         TCPSERVERADDRESS aixbackup_g.leggmason.com
> >         Resourceutilization 1
> >         Exclude "*:\...\ea data. sf"
> >         Exclude "*:\...\pagefile.sys"
> >         Exclude "*:\...\ibmbio.com"
> >         Exclude "*:\ibmdos.com"
> >         Exclude "*:\msdos.sys"
> >         Exclude "*:io.sys"
> >         Exclude "*:\...\system32\config\*.*"
> >         Exclude "*:\...\system32\config\...\*"
> >         Exclude.dir "C:\winnt\profiles"
> >         backupregistry yes
> >         PASSWORDACCESS GENERATE
> >         DOMAIN ALL-LOCAL
> >
> >
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