I have had this problem with AIX 4.3.2 / TSM 3.7.3.6 using a 3575L32. I have an
open PMR with Tivoli and have sent them traces and there has been no resolution.
I get around this by having the library check its elements (do an inventory) and
then do an inventory where the TSM application receives the element information
from the library as opposed to reading the labels. Even this hangs about 1/2 the
time and I need to cancel the audit process and do it again. The audit should
also be done when the system is quiet. I get similar errors to the ones you are
reporting below and feel that while Tivoli should fix the problem, I can work
around it by entering the following:

audit library <your lib name> checklabel=barcode

George Lesho
Storage/System Admin
AFC Enterprises





Marc Levitan <marc.levitan AT PFPC DOT COM> on 03/27/2001 09:53:01 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: George Lesho/Partners/AFC)
Fax to:
Subject:  Audit Library Unsuccessful



Hi All-

I am unable to successfully Audit our StorageTek Library.  (Audit Library
libraryname)

The Audit gets to about 3/4 done when I receive an I/O Error:

03/27/01 10:08:07     ANR8300E I/O error on library TEKWOLF (OP=00006C03,

                       CC=301, KEY=05, ASC=30, ASCQ=00,
SENSE=70.00.05.00.00.00-
                       .00.0C.00.00.00.00.30.00.00.00.00.00.00.00.,
Description-
                       =Cartridge load failure).  Refer to Appendix B in
the
                       'Messages' manual for recommended action.
and here is the errpt on the AIX TSM server.

5680E405   0327100801 P H lb0            STORAGE SUBSYSTEM FAILURE
5680E405   0327100801 P H lb0            STORAGE SUBSYSTEM FAILURE

I am at AIX 4.3.3, TSM 3.7.4
StorageTek 9740 with 4 Drives 9840

It always stops on a different tape.  I have exported several tapes and
retried the audit several times.  Always same result.
I had the StorageTek Service come in and check the library, and it checked
out ok.
I find it hard to believe that all of a sudden all of the tapes in the
library are bad!

Has anyone experienced this?
Any recommended next steps???




Marc Levitan
Senior LAN Engineer
PFPC Global Fund Services
508 871-4459