RE: [NV-L] snmp_parse_v2trap: rc _SnmpEncodeMessage = -13

2008-08-27 07:37:31
Subject: RE: [NV-L] snmp_parse_v2trap: rc _SnmpEncodeMessage = -13
From: "Sumit Pandya" <sumit AT elitecore DOT com>
To: "'Tivoli NetView Discussions'" <nv-l AT lists.ca.ibm DOT com>
Date: Wed, 27 Aug 2008 16:16:39 +0530
        Thanks for reply (Always). Not the point is I'm not owner of Tivoli
Netview. Owner of Tivoli Netview is one of large bureaucrat group in a
country. Now in such organization it is very difficult to get "IBM customer
number", which is very much required for opening service request.
        Do you know any ways to get(buy) this "IBM customer number" without
actually purchase of Software? Or is there any way that I can seek support
without owning product but I'm working for IBM's product.


From: nv-l-bounces AT lists.ca.ibm DOT com [mailto:nv-l-bounces AT lists.ca.ibm 
DOT com]
On Behalf Of James Shanks
Sent: Tuesday, August 26, 2008 9:11 PM

You will need to open a problem to IBM Support and send them your
trapd.trace output for analysis.

The way that trapd works with SNMPv2 traps is to translate them into SNMPv1
versions, and then put them on his internal queue, so that all traps are
parsed in exactly the same fashion. But for some reason the encoding from
SNMPv2 to SNMPv1 is not working. Whether that is due to a problem in the
code or in the trap is a matter for Support to figure out.

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