Re: [NV-L] Intermittent Trap Loss in Control Desk

James,
  No, these traps are not Log Only, they're all traps which are configured as 
Status Events.  They're configured to be displayed in the Control Desk.  For 
example "Node Down", "Node Up", etc.  Yes it starts working again.  The missing 
events are random.
   
  As stated, the traps are in trapd.log, are configured in trapd.conf to be 
displayed, but are not in the Control Desk.  There is a customized ruleset in 
place and it was created by our development team.  I allows NetView and certain 
vendor traps to be displayed.  When we want to review filtered out traps, we'll 
create a dynamic workspace and will specify "forwardall.rs" as the ruleset.
   
  We have another server running NetView 7.1.3 and when the server running 
NetView 7.1.4  fails to display traps, we'll look back at the display from the 
7.1.3 server and will see the trap.  Last week a device went down and the 
server running 7.1.4 didn't display "Node Down" in the Control Desk.  The 
server running 7.1.3 did have a "Node Down" event in its display.  
   
  The workaround I provided for our NOC is to have them create a 2nd events 
display with "forwardall.rs" specified as the ruleset.  I'll also put together 
ac script for them to run to check the overall health of NetView.  
   
  Stephanie

James Shanks <jshanks AT us.ibm DOT com> wrote:
    You haven't told us much.

Do you mean the event window stops working or that some traps are missing? If 
just one, what about traps after that? Could this trap be defined as "Log Only" 
in trapd.conf? Are you using forwardall.rs as the ruleset in your Events 
Window? The lower right frame will tell you. And what about filters? When you 
pull down Options --> Show status are there any filters applied?

If the event window quits working, try running netstat -a and browse there 
result. Are there any backed up sockets, sockets where the send or receive 
queues are not zero? Are you running other rulesets in the background? Does 
your window ever start working again? What do your users do to recover?

James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
" src="http://us.f527.mail.yahoo.com/ym/Upload?Data=upl755010008"; width=16 
border=0>ss cc <steph_cornish AT yahoo DOT com>


                ss cc <steph_cornish AT yahoo DOT com> 
Sent by: nv-l-bounces AT lists.ca.ibm DOT com   02/18/2007 10:36 PM           
Please respond to
Tivoli NetView Discussions <nv-l AT lists.ca.ibm DOT com>





          
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Re: [NV-L] Intermittent Trap Loss in Control Desk          
All,
The trap will end up in trapd.log but not displayed in the Control Desk.

Stephanie

ss cc <steph_cornish AT yahoo DOT com> wrote:
All,
NetView 7.1.4 (service pack 3) will intermittently not display traps in the 
Control Desk. The trap will end up in trapd.log but displayed to users.

Has anyone experienced or heard of this issue?

TIA,
Stephanie

  
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