nv-l

[nv-l] Web console failure.

2005-08-15 07:05:47
Subject: [nv-l] Web console failure.
From: "Evans, Bill" <Bill.Evans AT hq.doe DOT gov>
To: nv-l AT lists.us.ibm DOT com
Date: Sun, 14 Aug 2005 16:49:56 -0400

Here's a NetView Web Console trace of an attempt to log onto the Web console from home using VPN.  The first two and last five statements are identical to the results I get on an almost identical machine.  Both are Windows XP SP 2.  Both proceed through the login at the same pace but this machine cannot get past the point where the session characteristics are displayed ("Tivoli NetVIew - SuperUser:Unrestricted - http:146.138.xx.yy:8080").  The next step on the good machine is to change the panel color from grey to white and show the menu bar. 

There's obviously something wrong.  Both machines worked a week ago today.  It would seem to be a problem at the laptop end since the server seems to work for all other end users. Using a different userid does not seem to make a difference.  Reinstalling NVWC on the laptop didn't help. 

Any ideas beyond the obvious (call in a PMR)?  That's tough since I work out of town; the failing laptop is not the machine I take with me and the hotel room has a dialup line and not a DSL.  That's the next step should the "community" not be able to help. 

      2005-08-14 16:24:07,762 [main] INFO  com.tivoli.netview.client.NetViewClient  - entering main

      2005-08-14 16:24:09,525 [main] INFO  com.tivoli.netview.client.NetViewApplet  -enter init

      2005-08-14 16:24:36,934 [main] INFO  com.tivoli.netview.warf2.WARFRegistry  - creating registry

      2005-08-14 16:24:58,715 [WARFLocalizer.edit] ERROR com.tivoli.netview.warf2.WARFLocalizer  - script error -- java.lang.ClassNotFoundException: com.magnum_tech.coordinator.ui.Itsl2ResourceBundle

      2005-08-14 16:24:59,787 [main] ERROR com.tivoli.netview.warf2.WARFVisitor  - Mnemonic must be a single character -- ignoring `${itsl2.menu_mnemonic}'

      2005-08-14 16:24:59,797 [main] ERROR com.tivoli.netview.warf2.WARFVisitor  - Mnemonic must be a single character -- ignoring `${l2view.mnemonic}'

      2005-08-14 16:26:46,550 [main] ERROR com.tivoli.netview.warf2.WARFUtil  - cache error processing content java.lang.ClassNotFoundException: com.magnum_tech.coordinator.ui.Itsl2ActionHandler

              at java.net.URLClassLoader.findClass(URLClassLoader.java:240)

              at java.lang.ClassLoader.loadClass(ClassLoader.java(Compiled Code))

              at java.lang.ClassLoader.loadClass(ClassLoader.java:448)

              at java.lang.Class.forName0(Native Method)

              at java.lang.Class.forName(Class.java:220)

              at com.tivoli.netview.warf2.WARFVisitor.doMethodPost(WARFVisitor.java:1453)

              at com.tivoli.netview.warf2.WARFVisitor.visitElementPost(WARFVisitor.java:634)

              at com.tivoli.netview.xml.dom.ElementNSImpl.acceptPost(ElementNSImpl.java:39)

              at com.tivoli.netview.xml.dom.TreeTraversal.traverse(TreeTraversal.java(Compiled Code))

              at com.tivoli.netview.warf2.WARFUtil.process(WARFUtil.java:409)

              at com.tivoli.netview.warf2.WARFUtil.cache(WARFUtil.java:364)

              at com.tivoli.netview.warf2.WARFUtil.getWidget(WARFUtil.java:285)

              at com.tivoli.netview.warf2.WARFUtil.getWidget(WARFUtil.java:252)

              at com.tivoli.netview.client.NetViewApplet.addWARFMenu(NetViewApplet.java:1532)

              at com.tivoli.netview.client.NetViewApplet.createJMenuBar(NetViewApplet.java:1714)

              at com.tivoli.netview.client.NetViewApplet.init(NetViewApplet.java:786)

              at com.tivoli.netview.client.AppletFrame.run(AppletFrame.java:225)

              at com.tivoli.netview.client.AppletFrame.<init>(AppletFrame.java:154)

              at com.tivoli.netview.client.AppletFrame.<init>(AppletFrame.java:105)

              at com.tivoli.netview.client.NetViewClient.main(NetViewClient.java:347)

      2005-08-14 16:26:49,004 [main] ERROR com.tivoli.netview.client.NetViewApplet  -  init com.tivoli.netview.warf2.WARFException: process error

              at com.tivoli.netview.warf2.WARFUtil.cache(WARFUtil.java:368)

              at com.tivoli.netview.warf2.WARFUtil.getWidget(WARFUtil.java:285)

              at com.tivoli.netview.warf2.WARFUtil.getWidget(WARFUtil.java:252)

              at com.tivoli.netview.client.NetViewApplet.addWARFMenu(NetViewApplet.java:1532)

              at com.tivoli.netview.client.NetViewApplet.createJMenuBar(NetViewApplet.java:1714)

              at com.tivoli.netview.client.NetViewApplet.init(NetViewApplet.java:786)

              at com.tivoli.netview.client.AppletFrame.run(AppletFrame.java:225)

              at com.tivoli.netview.client.AppletFrame.<init>(AppletFrame.java:154)

              at com.tivoli.netview.client.AppletFrame.<init>(AppletFrame.java:105)

              at com.tivoli.netview.client.NetViewClient.main(NetViewClient.java:347)

      2005-08-14 16:26:50,957 [main] INFO  com.tivoli.netview.client.NetViewApplet  -exit init

      2005-08-14 16:26:51,217 [main] INFO  com.tivoli.netview.client.NetViewApplet  -enter start

      2005-08-14 16:26:51,467 [main] INFO  com.tivoli.netview.client.NetViewApplet  -exit start

      2005-08-14 16:26:51,748 [NetViewApplet.start] INFO  com.tivoli.netview.client.NetViewApplet  - enter run

      2005-08-14 16:26:52,229 [NetViewApplet.start] INFO  com.tivoli.netview.client.NetViewApplet  - exit run

Bill Evans

Tivoli NetView Support for DOE

570-639-5691 (home)

570-852-9549 (cell)

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