I am looking for
some guidance in troubleshooting the reception of traps on our Windows 2000
SP4 Netview 7.1.4 box. I am not sure at which point the trap gets
lost.
I have a server
that I am using to send the traps from, I have it pointed to both a lab and a
production Netview Windows server. The traps work fine on the lab Netview, I
see them in trapd.log every time. The production side is where my problems
lie. I do not see any indication in trapd.log that the trap was ever received.
If, on the
production Netview server, I restart the Windows SNMP Trap Service, and
Netview, then send a trap I will see it in trapd.log. But within a short
time any further traps I send do not show up. I do not know if the
problem is with the Windows Trap service or in Netview.
What I am looking
for is an overview of the flow the trap takes when it arrives at the server
and how to troubleshoot each step to see where the failure is
occurring.
Any assistance or
pointers to troubleshooting documentation would be greatly
appreciated.