nv-l

Re: [nv-l] Copying traps--could use an expert explanation

2004-08-05 14:05:53
Subject: Re: [nv-l] Copying traps--could use an expert explanation
From: Raymond Stoner <rstoner AT us.ibm DOT com>
To: nv-l AT lists.us.ibm DOT com
Date: Thu, 5 Aug 2004 12:51:55 -0500

Hello Drew, You can create a fact file for each of the smaller groups based on the origin slot (IP address) of the CPQ device, This way when a CPQ trap is forwarded by NetView,  the T/EC can consult the fact file and if the originating server is in the file then that trap belongs to that group?



Regards,
      Ray
Raymond Stoner, IT Specialist
IBM Software Services for Tivoli (ISST)
IBM Software Group - Tivoli Services Americas
1551 South Washington Ave.
Piscataway, NJ 08854
877-851-6190 (tie line 349-2340)
cell 908-472-8185
fax 845-463-5149



"Van Order, Drew \(US - Hermitage\)" <dvanorder AT deloitte DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com

08/05/2004 12:45 PM
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[nv-l] Copying traps--could use an expert explanation





Hi all,

We are being asked to use NetView for more than device polling and up/down status. The big push is to save some $$ by using NV to receive traps from servers for HP Insight Manager events, and possibly expand to other applications that send traps, rather than using say NetIQ AppManager or MOM. Everything has to become a TEC event, so this means tying it into TEC_ITS, which we already do with other external trap sources. I have Compaq traps in, mib2trapped, are receiving test traps fine.

Here's where trap copying comes in. We send TEC events to a help desk system based on the event class only, no other method available at this time. We normally send all Compaq events to one team, so no problem, that means one event class will do. Now, we will need to send Compaq events for 98% of servers to one team, but 1% to a second, and 1% to a third. So, we can copy traps, change the name and TEC event class, and assign a source file for the small server groups. Since the trap number itself can't change (or can it) when you copy a trap I think we will now create 2 TEC events when traps from server group 2 come in--one in team one, one in team two. This is because the original trap has no source defined--which is not reasonable in this case because it's hundreds of servers. And the trap numbers are the same, so TEC_ITS will forward both, assuming I've added a node to the ruleset based on specific trap number, rather than a trap settings node.

I hope I explained this decently. I searched the archives, and haven't seen a post like this. I think it will all become clear when I understand how the trap coming in is matched to the trap name, number, etc. Maybe this can't be done, but I have to try because the cost savings are exceptional and I don't think OpenView can do any better.

Thanks--Drew

Drew Van Order
Deloitte Services LP

Tel: +1 615 882 7836

www.deloitte.com

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