Thank you, George.  Sorry you got a late start on your holiday.  You deserve an ATTABOY for this.  I'd put a statue of you and the support group up next to the Savings Bond one at Concord but I'm short on bronze today. 

 

OK History fans, I'm mixing the 13^th of April in '75 with Independence Day but it's silly season.  Nevertheless, the support people deserve our thanks for the effort they put into all of this.  I appreciate their work and the fix pack which arrived today.

 

All together now; Three cheers for NetView Support.  Hip, Hip, Hooray!

-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com] On Behalf Of George deSocio
Sent: Friday, July 02, 2004 6:54 PM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] Missing Patches

 

7.1.3 Fix Pack 3 is no longer missing...

http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches/patches_7.1.3/7.1.3-NVD-FP03

 -or-

ftp://ftp.software.ibm.com/software/tivoli_support/patches/patches_7.1.3/7.1.3-NVD-FP03

The search engines find it too, when searching for software updates for NetView, although the searching isn't easy...  Grrr.

BTW, if you are unhappy with the difficulty and results of the search engine,  please express yourself via feedback (not to me ;-)


Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660  CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC  27709

919-254-2259 (T/L 444)  Fax: 919-543-7936 (T/L 441)

E-Mail:  desocio AT us.ibm DOT com

Expand your IBM Tivoli product knowledge by participating in Support Technical Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

"Binder, Karin" <karin.binder AT nwa DOT com> Sent by: owner-nv-l AT lists.us.ibm DOT com 07/02/2004 04:13 PM Please respond to nv-l

To <nv-l AT lists.us.ibm DOT com> cc   Subject RE: [nv-l] Missiing Patches

Thanks for the info!
-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com]On Behalf Of Gareth Holl
Sent: Friday, July 02, 2004 2:54 PM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] Missiing Patches


All Tivoli products are now suppose to be following the same schedule for the release of fixpacks. This is a very recent change. Tivoli now has a quarterly fixpack release schedule with the release dates set to be the first Friday of each quarter. This means new fixpacks could have been released yesterday. The next scheduled release is therefore October 1st.

Having said that, a product development team does not have to put out a fixpack each quarter. If you do have a fixpack that they want to release, it has to be per the schedule (I don't think there are any exceptions to this new rule). Please note that I am only talking about fixpacks and not test fixes and not interim fixes.

Fixpack 2 for NetView 7.1.4 should be released on October 1st if all goes according to plan. I hope this helps you all with your maintenance planning.

Gareth Holl
Staff Software Engineer
gholl AT us.ibm DOT com

IBM Software Group - Tivoli Brand
Research Triangle Park,  North Carolina.

"Binder, Karin" <karin.binder AT nwa DOT com> Sent by: owner-nv-l AT lists.us.ibm DOT com 07/02/2004 03:01 PM Please respond to nv-l

To <nv-l AT lists.us.ibm DOT com> cc   Subject RE: [nv-l] Missiing Patches

 
Does this imply there will be a 7.1.4 FixPack2 released shortly, or are the release schedules unrelated?  I'm still a little unclear as to how customers are notified of releases and fixpacks.  I tend to hear of them when working a problem with support, but otherwise seem to stumble on the information via this list.  Is there a schedule posted for customer viewing, or a notification service to subscribe to?  
 
Karin
-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com]On Behalf Of George deSocio
Sent: Friday, July 02, 2004 9:38 AM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] Missiing Patches


Scott, use:

http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches/patches_7.1.4/7.1.4-NVD-FP01/FixPack1.README.V714.html

http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches/patches_7.1.4/7.1.4-NVD-FP01/FixPack1.SunOS.V714.tar.Z

-or-

ftp://ftp.software.ibm.com/software...  <the rest is the same>

navigate backwards to see all platforms


The image for 7.1.3 FixPack 3 was sent on schedule.  It did not get posted.  We are working on it.  That's all I can say at this time.


Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660  CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC  27709

919-254-2259 (T/L 444)  Fax: 919-543-7936 (T/L 441)

E-Mail:  desocio AT us.ibm DOT com

Expand your IBM Tivoli product knowledge by participating in Support Technical Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

"Barr, Scott" <Scott_Barr AT csgsystems DOT com> Sent by: owner-nv-l AT lists.us.ibm DOT com 07/02/2004 09:39 AM Please respond to nv-l

To <nv-l AT lists.us.ibm DOT com> cc   Subject RE: [nv-l] Missiing Patchess

That whole page is broken. I can't pull down anything via MySupport. I went after fixpack 1 for 7.1.4 this week - still no luck.

From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com] On Behalf Of Evans, Bill
Sent: Friday, July 02, 2004 8:01 AM
To: 'nv-l AT lists.us.ibm DOT com'
Subject: [nv-l] Missiing Patchess

Yesterday I received an IBM Support Flash listing

 

IBM Tivoli NetView for UNIX/Windows V7.1.3 Fix Pack 3 (7.1.3-NVD-FP03)

and linking to the software support repository for patches.  When I got there "the cupboard was bare".  

HELP.  And have a pleasant holiday.  
 
Bill Evans
Tivoli NetView Support for DOE