nv-l

RE: [nv-l] False down event in trapd.log

2003-10-27 06:39:02
Subject: RE: [nv-l] False down event in trapd.log
From: anand anupam <ananda AT bharatpetroleum DOT com>
To: nv-l AT lists.us.ibm DOT com
Date: Mon, 27 Oct 2003 16:58:42 +0530

Hello Paul,

Yes version upgrade is due and we are looking into it. It will take some few months as we are grouping this activity along with upgrades of FW/DM etc.

In the meantime, can you suggest what should be the value for timeout? Currently, I have set timeout as 5-seconds and retry as 3-seconds. These servers are on 2mbps leased line and normal ping response is <50ms.

Is this abnormal(false) event is solely because of older version and has this been addressed in newer version. Where can I get documentary proof so that I can push for faster version upgrade?

Regards,
Anupam

-----Original Message-----
From: Paul [mailto:pstroud AT bellsouth DOT net]
Sent: Monday, October 27, 2003 4:12 PM
To: nv-l AT lists.us.ibm DOT com
Subject: Re: [nv-l] False down event in trapd.log


What is happening is that the ping is timing out before it returns. You
might try increasing the timeout, this may however, not alleviate the
problem.

My biggest suggestion would be to upgrade NetView. You are currently
5 revisions behind the newest code and 4 versions behind stable code.
You are running version 6 which is no longer supported, a call to
support at this point is not going to help much. I think the problems
that you may be seeing are fixed in the newer versions of NetView.

Paul

anand anupam wrote:

>     Hello Everyone,
>     
>     We are monitoring few critical servers (W2K/Unix) throgh
>     NetView(6.0.2/AIX4.3.3). We have discovered them by putting into
>     seed file.
>     
>     We do snmp poll to these servers at 10m interval with 5 second
>     imeout and 3 retries parameters.
>     
>     Sometimes, we get follwing down event in trapd.log ;-
>     
>     1067224466 3  Mon Oct 27 08:44:26 2003 SRSRO_COMPAQ2             N
>     Interface net1 down.
>     1067224466 3  Mon Oct 27 08:44:26 2003 SRSRO_COMPAQ2             N
>     Node Down.
>     
>     Here SRSRO_COMPAQ2 is name of the W2K server.
>     
>     But, administrators of these servers confirm that these servers
>     were never down. Even in system/application logs of these servers,
>     no event is logged showing it down or network issue.
>     
>     Any suggestion on this false events in trapd.log please?
>     
>     Regards,
>     Anupam Kr. Anand
>
>
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******************************************Disclaimer*************************************
The information contained in this message is BPCL's Confidential and Proprietary information and is intended only for the use of the recipient(s) named above.  If the reader of this message is not the intended recipient, he/she is hereby notified that any use, dissemination, distribution, or copying of this communication or any of its content is strictly prohibited.  In such case, please advise the sender immediately and delete it from your system.  Further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of BPCL.

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