Re: [nv-l] Trying to upgrade to 7.1.3

If you tail -f the /tmp/update.log, you can see when you are running one of the many customize (or other types) scripts.
You can then use the ps command to find it, and its pid. You can then follow the pid chain to see what other commands
may be children of the, in this case, customize script. You may be able to figure out what is wrong, if anything. If you are looping
at least you can report what you are looping on and we can focus on that.

Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660 CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC 27709

919-254-2259 (T/L 444) Fax: 919-543-7936 (T/L 441)

E-Mail: desocio AT us.ibm DOT com

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James Shanks/Raleigh/IBM@IBMUS
Sent by: owner-nv-l-digest AT lists.us.ibm DOT com

10/21/2003 10:07 AM
Please respond to nv-l

To: nv-l AT lists.us.ibm DOT com
cc:
Subject: Re: [nv-l] Trying to upgrade to 7.1.3

I don't understand. Normally when you upgrade on UNIX the command window shows only a series of dots being put to the screen as the install proceeds. So how to you know what command is being run? What else did you do besides run the upgrade command?

James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group

"Brian W Green" <brian.green AT cgi DOT com>
Sent by: owner-nv-l-digest AT lists.us.ibm DOT com

10/21/2003 09:50 AM
Please respond to nv-l

To: "Netview Mailing List" <nv-l AT lists.us.ibm DOT com>
cc:
Subject: [nv-l] Trying to upgrade to 7.1.3

I have been running an upgrade of my production NetView server from 7.1.1 to 7.1.3 this morning – it is taking a very long time to run! It has been running the command

/usr/OV/install/system/OVIPMAP/customize AIX ovinstall

for over an hour now! Is this to be expected, or has something gone wrong that I should be worried about?

Thanks,

Brian

Brian W. Green
Tivoli Certified Consultant
Consultant
CGI Information Systems and Management Consulting
275 Slater Street, 14th Floor
Ottawa, Ontario
K1P 5H9
(613) 234-2155
brian.green AT cgi DOT com