Re: [nv-l] link between Netview and infoman ticketing system ?
2003-03-28 14:27:05
There may be some sample programs for integrating Distributed NetView events
into the Tivoli InfoMan product but it's not obvious. Take a look at the
sample library (SBLMSAMP) shipped with InfoMan. Keep in mind that much of
the function I mention is only available for AIX.
Alternatives I can suggest are:
- Implement the Multi System Manager for IP (MSMIP) to ship events to
NetView for zOS-OS/390 and use the NetView-Info Bridge function (or AutoBridge)
to get the events to Infoman. If you have NetView 390 with the Graphics
function active this is the easiest way in my humble opinion. .
- Implement the NetView Service Point for AIX and see chapter 17 of the
Guide to Integrating with Tivoli Applications
- Implement an IP message receiver at the mainframe and use the Infoman
API to put the event into the database.
The key document is:
Title: Tivoli Information Management for z/OS V7.1 Guide to Integrating
with Tivoli Applications
Document Number: SC31-8744-00
Thanks for the question; it was a trip down memory lane into products I worked
on in the past before Mr. Gerstner's offer to retire a decade ago -- InfoMan,
the AutoBridge and Service Point for AIX. I hope you find your solution.
Bill Evans -- Consultant in Systems Management
Francois Le Hir wrote:
We are presently looking for solutions to link our Netview to a ticketing
system from IBM: infoman
Is one of you aware if this has already been done ?
thanks a lot for any information you might be able to provide.
Please copy me in the reply (on top of sending to the list)
Salutations, / Regards,
Francois Le Hir
Network Projects & Consulting Services
IBM Global Services
Phone: (514) 205 6695
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