I think you are going the long way around the barn.   As I recall, there 
is an executable you use to send an event to Remedy.
You call it from a script,  run as an automatic action as specified in 
trapd.conf. You set that up with xnmtrap.
In the command for automatic action you specify the full path to your 
script and variables that you need to populate the Remedy ticket.

Enclose the variables which conatin more than one word in quotes
        /usr/OV/bin/my_Remedy_script  $E $G $S "$3" $6 whatever
Inside your script you access the variables positionally, that is
$E becomes $1, $G becomes $2, $S is $3, $6 is now $4,  and so on.

This is really common practice.  Perhaps some other Remedy user will give 
you a script .

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group




"DiIulio, Daniel" <Daniel.DiIulio AT DigitalNet DOT com>
03/05/2003 01:12 PM

 
        To:     "nv-l" <nv-l AT lists.tivoli DOT com>
        cc: 
        Subject:        RE: [nv-l] How to capture output of NV Event to a flat 
file



Hi Alison,
 
Thanks for the follow-up.  I need to capture the event in file format so 
that I can populate a Remedy ARS ticket with the contents.  I'm not 
looking to write to a log per say, but would like to be able to some how 
capture the event's contents.  Do you know of a known method to populate 
Remedy with NV Events??
 
Thanks,
 
Dan 

                 -----Original Message----- 
                 From: Allison, Jason (JALLISON) 
[mailto:JALLISON AT arinc DOT com] 
                 Sent: Wed 3/5/2003 12:33 PM 
                 To: 'nv-l' 
                 Cc: 
                 Subject: RE: [nv-l] How to capture output of NV Event to 
a flat file
 
 

                 What is your goal?  If your goal is to have better 
logging of events, there
                 are other ways.
 
                 Jason Allison
                 Principal Engineer
                 ARINC Incorporated
                 Office:  (410) 266-2006
                 FAX:  (410) 573-3026
 
 
                 -----Original Message-----
                 From: DiIulio, Daniel 
[mailto:Daniel.DiIulio AT DigitalNet DOT com]
                 Sent: Wednesday, March 05, 2003 11:29 AM
                 To: nv-l AT lists.tivoli DOT com
                 Subject: [nv-l] How to capture output of NV Event to a 
flat file
 
 
                 Hello All,
 
                 I'm trying to capture the contents of an NV Event to a 
flat file.  Is there
                 a known method for doing that?
 
                 Thanks,
 
                 Dan
 
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