Ditto...
I worked with Magnum tech support when testing their Diagnose IT and
Captrends. They went out of their way to help during the installation,
troubleshooting, running reports, etc. Due to budget reasons we did not purchase
their products but I was pleased with them.
>>> "Mike Walsh" <Mike.Walsh AT us.ing DOT com> 02/14/03
11:50AM >>>
Mark,
You might want to look into the Magnum
Switch Coordinator. We have just installed it (The Magnum people are
very anxious to assist) and am very satisfied. They perform some sort
of magic to be able to connect "Campus Lans" to get to the root cause of
outages immediately.
Not sure if this is what you were looking for but
they are going a long ways in the world of Network and Device monitoring and
support. I expect to see many other good things from them in the
future. (And a great bunch of guys to work
with.)
Mike
Mike Walsh ****Please Note - New EMAIL
Address
mike.walsh AT us.ing DOT com********* 612-342-3118
"Scherting,
Mark"
<mscherting@state
To: "'nv-l AT lists.tivoli DOT com'"
<nv-l AT lists.tivoli DOT com>
.mt.us>
cc: (bcc: Mike
Walsh/US/AMERICAS)
Subject: [nv-l] RE: Switch Analyzer 1.2 (ITSA) switch
limitations
02/14/2003
10:50
AM
Jane,
I believe that what you understand is NOT
incorrect! :(
We were very interested in Switch Analyzer and installed a
demo version. When the sales reps showed up with $$$ signs in their eyes and
we couldn't see across VLANs I sent them and their disk packing. Too
bad too. The rep was kinda cute. :)
Mark Scherting State of
Montana Information Technology Services
Division ##############################################################
Date:
Wed, 05 Feb 2003 14:19:03 +0000 To: NetView mailing list
<nv-l AT lists.tivoli DOT com> From: Jane Curry
<jane.curry AT skills-1st.co DOT uk> Subject: Switch Analyzer 1.2 (ITSA)
switch limitations Message-ID:
<3E411D57.6090504 AT skills-1st.co DOT uk>
I have just read the readme.txt
that comes with the latest version of Switch Analyzer,
1.2.....
Criteria for supported devices a) Support
RFC 1493 Bridge MIB, plus - All devices
connected to the switch must be in the same
subnet as the management
interface of the switch - Multiple VLANs
on a switch are supported
provided, - they are
in the same subnet -
"community name indexing" is not required to
access
each VLANs forwarding table (for example, Cisco
1900, 3Com
1100, 3300 SuperStack). In this case the
default
VLAN only is supported. b) Layer 3 switches are only
managed at the Layer 3 level.
Is this really the case??? Most of
the point of creating VLANs on switches is to support /different/
subnets. Further, I would generally have the management interface of my
switch on a separate management subnet.
If I read these criteria
correctly, ITSA will only support very simple switches. Please, someone
tell me this is
wrong! Cheers, Jane
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