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Hi,
First
of all, you can implement a repeat counter rule in your rule base at T/EC, then
it will be generated one event at the first time, after that the
repeat counter is gonna be incremented.
Besides that, you can configure a rule-set or a script (in Netview)
to filter the exceed messages.
Hi,
We are running NetView 6.0.2 on AIX 4.3.3 which is being integrated with
TEC(3.7).
We are sending all (a) up/down events (b) reliability and (c) CRC error
of all the links to TEC which correlates the events based on some logic and
subsequently sends the notification alerts as well as automatically open trouble
tickets(TT) in TSD.
Our problem is that, some link which becomes highly unstable( for some
reason) sends so many events on TEC and TEC sends excess mails and opens
excess trouble tickets.
The exiting logic on TEC is to hold any down event for 5 minutes and if
up event comes within 5 minutes then it neutralizes it otherwise it sends
notification mails and open TT in TSD. Our purpose is not solved based on this
logic for highly unstable links.
Initially, we tried hard to have some rulesets on NetView itself( before
TEC) but even after following PMRs it did not solved the issue and it was
decided to address this at TEC level.
Can some one suggest some better logic to take care of this scenario? Is
some extra events from routers has to be passed on to TEC from NetView? Just to
mention that NetView is already having performance issue and we are less
interested to stress it any more.
Looking forward from you guys please.
Regards,
Anupam
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