nv-l

Re: [nv-l] APAR IX60605 trap with Octect string exceeds 249 character

2002-08-28 08:06:59
Subject: Re: [nv-l] APAR IX60605 trap with Octect string exceeds 249 character
From: James Shanks <jshanks AT us.ibm DOT com>
To: nv-l AT lists.tivoli DOT com
Date: Wed, 28 Aug 2002 08:06:59 -0400
Jack -

How did you make this determination?
This APAR you are talking about, IX60605,  is just for the actionsvr 
daemon -- no other parts of NetView were affected -- and it was fixed in 
NetView Version 4.  It has long been a part of the code you have, so I 
seriously doubt that this is your problem.  What makes you think it is? 
What daemons are dying?    Have you talked to Support?

At this point I don't have a clear idea of what your problem really is, 
but NetView 6.0.3, the next level up from what you have,  has been out for 
over a year.  I think there is a good chance that whatever your issue is, 
it has already been addressed there.  The upgrade only takes about  half 
an hour.  To get the code, you can just call your local office and order 
it.  Else you can send an email to  The IBM / Tivoli Software Distribution 
center in Copenhagen, tivoli AT dk.ibm DOT com, which handles all shipments 
outside the US. Tell them your customer number and what you want, and they 
will advise you how to order it. 

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group




"Chan, Jack" <jack.chan AT nz.unisys DOT com>
08/28/2002 01:54 AM

 
        To:     nv-l AT lists.tivoli DOT com
        cc: 
        Subject:        [nv-l] APAR IX60605 trap with Octect string exceeds 249 
character

 

Hi List, 

I am running into trouble that Netview is crashing all the time. The 
reason
- it is receiving traps with octect string greater than 249 characters.
(APAR IX60605)

Platform NV 6.02 on solaris 2.6

Questions:
1. Is this fixed in later versions?

2. There is a temp fix in the APAR which says "I have modified the code to
allow up to 500 bytes on strings that we have to manipulate (those that
contain a single quote character ') and unlimited for any other string. If
the 500 character limit is exceeded, we will truncate and log a message 
that
the string was truncated."

How exactly can I carry this out? I need an urgent fix. 

regards,

Jack


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