nv-l

Re: Mail Problems

2001-11-09 16:24:46
Subject: Re: Mail Problems
From: "Leslie Clark" <lclark AT us.ibm DOT com>
To: nv-l AT lists.tivoli DOT com
Date: Fri, 9 Nov 2001 16:24:46 -0500
Update.. (I knew this was Dermott's fault...)

Mike has NVMAPGLOBALACK set in the users' profiles for sharing of
Ack status, so a flurry of Acknowledged traps is normal at map open time.

Some customers, notably those with really large ugly trapd.conf files,
occasionally see that an internal netview event shows up as unformatted.
This has been seen now with the Acknowledge event and the Action
event (like netmon -a 3). This usually happens while you are updating
the trapd.conf through the gui or other stressful times.  And admittedly I
have only heard of it at Dermott's shop and Mike's....Hmmm

So the real mystery here was why mail was being generated for an
unformatted trap. It was in fact being generated for ALL unformatted traps.
Well, it turns out that it was doing that because Mike got his trapd.conf
from Dermott in a spinoff, and Dermott set it up that way.  The entry
for ENTERPRISEDEF was configured with an action to send mail to
the administrators to remind them to update the trap definitions for new
things.  Mystery solved.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


                                                                                
       
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                    11/08/01 04:54                                              
       
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I recognize the message but you'll have to tell us what it is doing in
/var/mail/netview.

The trap is the new global Acknowldeged  trap, though I am mystified as to
why you get the Unformatted trap part, because by default NetView will
format all his own traps whether there is an entry in trapd.conf or not.
You could always add one if you wanted to format the trap yourself.
But  what have you got set up that is sending this as a mail message?
You'd have to have some customization in place to do that.

What level of code and what OS are you using?  Has someone customized traps
in trapd to send mail?

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group



                                                                          
   Mike Walsh                                                             
   <Mike.Walsh AT reliastar DOT com>                To:        IBM NetView      
 
   Sent by: owner-nv-l AT tkg DOT com       Discussion <nv-l AT tkg DOT com>    
        
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   11/08/2001 04:31 PM               Problems                             
   Please respond to IBM NetView                                          
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Hi,

My Netview server is being flooded by the following messages in the
/var/mail/netview file.  I cannot identify where they are comeing from.
Does anyone out there recognise these messages and could you provide
some guidence in controlling this.  It is bringing my box to it's knees.

Thanks,
Mike



From: Super-User <root>
Message-Id:
<200111081908.fA8J7oo06749 AT dsm21001.nws DOT us.americas.intranet>
To: netview
Subject: Unformatted Trap: E: NetView, e: 1.3.6.1.4.1.2.6.3.1, S:
50790450
Content-Length: 555

Trap found with no known format in trapd.conf(4)
Enterprise NetView (1.3.6.1.4.1.2.6.3.1) community public
generic trap:6 specific trap:50790450
Timestamp:31938 Agentaddr:dsm21001 args(5):
[1] private.enterprises.ibm.ibmProd.3.1.1.2.0 (Integer): 4
[2] private.enterprises.ibm.ibmProd.3.1.1.3.0 (OctetString): dsm21001
[3] private.enterprises.ibm.ibmProd.3.1.1.4.0 (OctetString): default:
Acknowled
ged 211382
[4] private.enterprises.ibm.ibmProd.3.1.1.5.0 (OctetString): 211382
[5] private.enterprises.ibm.ibmProd.3.1.1.6.0 (OctetString): openview



>From root Thu Nov  8 13:03:45 2001
Return-Path: <root>
Received: (from [email protected])
       by dsm21001.nws.us.americas.intranet (8.10.2+Sun/8.10.2) id
fA8J2aj04228
       for netview; Thu, 8 Nov 2001 13:02:36 -0600 (CST)
Date: Thu, 8 Nov 2001 13:02:36 -0600 (CST)
From: Super-User <root>
Message-Id:
<200111081902.fA8J2aj04228 AT dsm21001.nws DOT us.americas.intranet>
To: netview
Subject: Unformatted Trap: E: NetView, e: 1.3.6.1.4.1.2.6.3.1, S:
50790450
Content-Length: 554

Trap found with no known format in trapd.conf(4)
Enterprise NetView (1.3.6.1.4.1.2.6.3.1) community public
generic trap:6 specific trap:50790450
Timestamp:4263 Agentaddr:dsm21001 args(5):
[1] private.enterprises.ibm.ibmProd.3.1.1.2.0 (Integer): 4
[2] private.enterprises.ibm.ibmProd.3.1.1.3.0 (OctetString): dsm21001
[3] private.enterprises.ibm.ibmProd.3.1.1.4.0 (OctetString): default:
Acknowled
ged 211382
[4] private.enterprises.ibm.ibmProd.3.1.1.5.0 (OctetString): 211382
[5] private.enterprises.ibm.ibmProd.3.1.1.6.0 (OctetString): openview
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