nv-l

RE: Netview OVW disconnects

2001-02-27 07:24:34
Subject: RE: Netview OVW disconnects
From: "John Creasey" <creasey AT ozemail.com DOT au>
To: nv-l AT lists.tivoli DOT com
Date: Tue, 27 Feb 2001 23:24:34 +1100
Check your $TMOUT environment variable.
You might be seeing the shell that fires off the ovw dying
due to an inactivity timeout.    

I'm not sure if this applies to Solaris or just AIX, but its worth
checking out.

John Creasey.

> -----Original Message-----
> From: owner-nv-l AT tkg DOT com [mailto:owner-nv-l AT tkg DOT com]On Behalf Of
> James_Shanks AT tivoli DOT com
> Sent: Thursday, 22 February 2001 15:33
> To: IBM NetView Discussion
> Subject: RE: [NV-L] Netview OVW disconnects
> 
> 
> I don't think either of you exactly understand what is being said.
> NetView, like any other X appliaction, does not know whether 
> you are using
> an emulator or not.  His code is exactly the same.  Your 
> emulator works by
> talking to the X-server on the box where NetView is running, 
> similar to a
> telnet client.  The problem is not between NetView and your 
> emulator but
> between your emulator and the X-server.  There is nothing 
> NetView support
> can do to isolate the problem.  It is not in NetView code.  We don't
> troubleshoot nor debug problems on any X-emualtor. If our 
> code works on the
> UNIX server then it is up to your emulator, whatever it may be
> (Hummingbird, Reflection, whatever) to emulate that 
> environment.  You guys
> are talking to the wrong support group.  The fix belongs in 
> Reflection.
> 
> James Shanks
> Team Leader, Level 3 Support
>  Tivoli NetView for UNIX and NT
> 
> 
> 
> "Vidal, Chaz" <chaz.vidal AT eds DOT com>@tkg.com on 02/21/2001 08:23:41 PM
> 
> Please respond to IBM NetView Discussion <nv-l AT tkg DOT com>
> 
> Sent by:  owner-nv-l AT tkg DOT com
> 
> 
> To:   "'IBM NetView Discussion'" <nv-l AT tkg DOT com>
> cc:
> Subject:  RE: [NV-L] Netview OVW disconnects
> 
> 
> 
> Thanks Peter,
> 
> This is not exactly good news.  If "true X" is what it 
> supposedly suppose,
> then I know we cant get any help here.
> 
> cheers,
> Chaz Vidal
> 
> -----Original Message-----
> From: ANDERSON, Peter [mailto:panderson AT westpac.com DOT au]
> Sent: Thursday, 22 February 2001 11:18
> To: IBM NetView Discussion
> Subject: RE: [NV-L] Netview OVW disconnects
> 
> 
> We had the same problem (PMR 79001) and can't get the L2 
> support to act.
> 
> They claim that Netview (Tivoli?) only supports "true X" 
> whatever that is.
> 
> I'd suggest raising your own PMR and document in it the exact 
> version of
> Reflection and what X standards it supports.
> 
> Regards,
> 
> Peter Anderson
> Senior Communications Analyst
> 
> Any views or opinions presented are solely those of the author and do
> not necessarily represent those of Westpac Banking Corporation.
> 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Vidal, Chaz [mailto:chaz.vidal AT eds DOT com]
> Sent: Wednesday, February 21, 2001 11:00 AM
> To: 'IBM NetView Discussion'
> Subject: [NV-L] Netview OVW disconnects
> 
> 
> Hi All,
> 
> Before I send this problem to support, I would like to get 
> any information
> from the group.
> 
> Im running Netview 6.0 on Solaris 2.7.  Our operators connect 
> to the NV box
> using Reflection eumlation.  They are experiencing frequent 
> shutdowns of
> the
> Netview gui. Every few hours, ovw dies. The xterminal from which they
> launch
> the gui is still running so it's not a problem with the 
> emulation. They can
> relaunch the gui by typing netview again.  As far as I can 
> tell from what
> the operators tell me, the disconnects happen when the GUI is 
> idle, when
> nothing is happening.
> 
> I've been going throught the logs and I havent really seen 
> anything useful.
> Can anyone tell me where I can start looking for answers?
> 
> Thanks in advance for any help,
> Chaz Vidal
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