nv-l

Re: Web Client

2000-05-17 14:07:17
Subject: Re: Web Client
From: "Mahesh Tailor" <MTailor AT carilion DOT com>
To: nv-l AT lists.tivoli DOT com
Date: Wed, 17 May 2000 14:07:17 -0400
Contacted Tivoli Support today and got the "fix" and installed it.  Now my
submap window shows up, but I cannot navigate (i.e. double click on, say,
the IP internet icon).  Nothing happens.  Waiting for Level-2 to call.  In
the mean time, anyone have any hints?  TIA

Mahesh

>>> "Mahesh Tailor" <MTailor AT CARILION DOT COM> 05/16/2000 9:24:39 PM >>>
James,

Thanks.  I will contact support.

Mahesh

<<< <James_Shanks AT tivoli DOT com>  5/16  8:14p >>>


You have been bitten by Sun Microsystems rather sloppy testing and slow
maintenance process.
I will probably catch a lot of flak for saying this, but I don't see that
any
other face can be put on it.
Between the time we finished testing NetView 6.0 and it went out to
customers,
about 60 to 90 days, Sun replaced their Swing client with a new one, which
is,
unfortunately, broken.  So the one you downloaded does not work,  Contact
NetView Support and they can give you the previous one, which does, while
we
all
wait for Sun to get a sense of urgency and fix this.  Our lawyers say we
cannot
ship the Swing thing because it is theirs, depite the fact that anyone can
download it.  But we can provide a copy of the one we tested with in order
to
get you moving again.  It is a Severity 1 issue for Tivoli/IBM but not,
apparently, for Sun, despite the fact that it gives the whole idea of a
java
client a black eye.  You'd think they'd be more responsive.

I love this business.

James Shanks
Tivoli (NetView for UNIX and NT) L3 Support


"Mahesh Tailor" <MTailor AT carilion DOT com> on 05/16/2000 04:51:38 PM

Please respond to IBM NetView Discussion <nv-l AT tkg DOT com>

To:   nv-l AT tkg DOT com 
cc:   MTailor AT carilion DOT com (bcc: James Shanks/Tivoli Systems)
Subject:  [NV-L] Web Client




Just finished migration to NV6.0 for AIX.  Everything went smoothly.  On
glitch: I followed the instructions to enable the webserver in the Release
Notes.  I am using a Windows NT Workstation 4.0 system running IE 5.0.  I
followed the instructions to test for the Swing plugin and that was
successful.  I then opened http://host:8080/NetViewApplet.html and logged
in.  When I select File->Open Map -> double cliick on my map, I get a
window
that has two columns: one says "left button" and the other says "right
button," but I get no submap.  What am I missing?  How can I fix this?

TIA

Mahesh
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