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Schema: HD-HelpDesk
Server: remedy.mydomain.com
Login: netview
Password: 
Action: Submit
# Values: Submit, Query
Format: Short
# Values: Short, Full


                   Last Name !100000001!: Required
                  First Name !100000003!: Optional
       Identification Number !100000038!: DATACOMM
                       Phone !100000004!: 229-1945
                Phone Ext. + !536870912!: 1945
          HelpDesk Contacted !536870913!: none
                    Priority !100000013!: Critical
# Values: Low, Medium, High, Critical, Urgent
                      Impact !100000005!: Critical
# Values: Low, Medium, High, Critical, Urgent
                   Case Type !100000017!: Problem
# Values: Problem, Question, Request
 Case Category - Type - Item !100000110!: MCI | Frame Relay | test
		    Category !100000014!: MCI
		        Type !100000039!: Frame Relay
	       Item Affected !100000056!: test
           Short Description !        8!: Router Down
                     Details !100000000!: Router test Down
Circuit ID PARG08.7.27.290
#
                      Status !        7!: Assigned
# Values: New, Assigned, WorkInProgress, Pending,
#    Reassign, Escalated, Resolved, Closed
                      Source !100000006!: Email
# Values: Phone, Requester, Email, Web, NMP
      Assigned To Individual !        4!: 
           Assigned To Group !100000027!: HD-NCC
                 Case Source !100000031!: Originating Case
# Values: Originating Case, Related Case
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