nv-l

Re: Can't run Dyna text online browser

1999-08-24 01:14:19
Subject: Re: Can't run Dyna text online browser
From: Leslie Clark <lclark AT US.IBM DOT COM>
To: nv-l AT lists.tivoli DOT com
Date: Tue, 24 Aug 1999 01:14:19 -0400
I think you might also get that result if you neglect to source the
Tivoli environment before running dtext. The data file it is looking
for should be in a tivoli directory.  In the window where you are
trying to start dtext, do ' .   /etc/Tivoli/setup_env.sh  ' (note the
dot-space).  A good way to have this sourced all of the time is to
set this up in the user's $HOME directory:

.dtprofile: UNcomment the line at the bottom about sourcing the profile
(if you are using the Common Desktop Environment)
PLUS
.profile: put in this line:
     export ENV=$HOME/.kshrc
PLUS
.kshrc: Put in these lines
     export PATH=/usr........ (whatever you usually have, starting with what
          is in /etc/environment; this resets it so it doesn't keep growing)
     .    /etc/Tivoli/setup_env.sh    (notice the dot-space)

If you have done everything right, you can pass these test:
 1) dtext works from the commandline and the Netview books show up.
 2) selecting help from various dialogs on the Netview map menus
      launches dtext, then opens the right book to the right page.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking



Wenlong Wang  wrote:

I just installed Dyna text online browser and books on the TME 10
NetView Server (Version 5). Unfortunately, I can not start Dyna text
online browser.

I tried to type the command: 'dtext' on a terminal. But it failed.  It
output the following information:

    Can't find config file '.ebtrc'
    Your .ebtrc does not point to a valid DATA_DIR

I also tried to get help information from the NetVIew Help Menu bar. But
a small GUI showed the following information forever:

    Starting Dialog_popup....

I did not install Tivoli/Dynatext Browser Patch as instructed in the
book, because there is no such Ptach in the TME 10 NetView CD-ROM
(Version 5.1).  Instead, the CD-ROM contains Dyna Text Online Browser
So I installed it
_____________________________________________________________________________________


Wenlong,

I just went through the same thing installing the Dynatext browser and books.
I'm not sure if my fix will
work for you but check it out. I'll copy the text for what to do from the PMR I
opened on the problem.

SUPPORT RESPONSE:
                   It does appear to be the problem I first suspected. The

                   /etc/group file has a group with a large number of members

                   (staff). The nvbooks installation performs a grep on

                   /etc/groups to obtain information about the system group

                   prior to issuing a chgrp (to ensure we can update a file

                   later in the installation). Even though it isn't the line

                   we are after, the grep command is failing because a single

                   line in the file contains more than 2048 characters, a

                   limitation of the grep command. APAR IX86684 is open on

                   this problem and it will be fixed in the next release of

                   NetView.

                   .

                   In the meantime, we have no way to alter the installation

                   script ahead of time to prevent this problem. The only

                   known workaround at this time is to backup the /etc/group

                   file and temporarily replace it with a copy that does not

                   include the staff group line (or a much shorter copy). This

                   should need to be done only long enough to install the

                   NetView books, then the group file restored with the

                   original. The books install should take only a minute or

                   so.

                   .

                   Please let me know if this works for you. The grep failure

                   is early in the install, which accounts for there being no

                   NV_1_0_4_BIN flag file to have to delete. You should be

                   able to simply try the books installation after making the

                   /etc/group change.
______________________________________________________________
I hope this helps. Let me know if it does.

Michael Jaedike - Software Analyst
Venator Group Inc.


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