Error: bad dkey when installing products

1998-08-28 17:58:19
Subject: Error: bad dkey when installing products
From: "Julio W. Troya" <julio_troya AT HOTMAIL DOT COM>
To: nv-l AT lists.tivoli DOT com
Date: Fri, 28 Aug 1998 14:58:19 PDT
I realize that this may not be the right forum for this question,
however, here it goes.

We are trying to install Distributed Monitoring on an SP node and the
installation fails.  We were able to create the managed node
successfully, prior to installing (or trying to) DM 3.5.

I get various messages of the following format:

  Something went wrong:
  Media Packet:  "/tmeinst/dist_monitor35/FILE14.PKT"
  Wed Aug 12 09:43:31 1998 (17): system problem: `bad dkey'
   completed with errors.

As a matter of fact, I got similar errors when I tried to install the
3.2 Super patch.

By the way, I have tried the 'wlocalhost' solution which is recommended
in the Tivoli Support website.  "It don't work".

Another symptom that we get is that we are unable to get the properties
for the nodes via the GUI (From the Policy Region right click on the
managed node and select Properties).  It just seems to go into 'la-la'
land, a.k.a. it just shows me the clock until I shutdown the client
(odadmin shutdown 'od').

I have opened a PMR with IBM and I am currently waiting to hear back
from level 2 support.

I hope that someone out there has come across this problem and may be
able to point me in the right direction.

With thanks,

Julio W. Troya
Associate Technical Specialist
Enterprise Systems Management
Bank of Nova Scotia
Scarborough, Ontario
Tel: 416-701-7144
Fax: 416-288-4400
E-mail: julio_troya AT hotmail DOT com

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