You could very well be correct. I do know, however,
that it does work through the TEC. Go ahead and
copy this over the listserv. I don't mind being countered
at all. In fact, this is a good way for me to learn new ideas
and it also promotes discussion on the listserv.
Thanks,
Will
James_Shanks AT tivoli DOT com wrote:
> Will -
>
> Are you sure about #4? My information is that Joe Prokott of West
> Publishing has been opening trouble tickets directly from NetView events
> via some command line interface they have. He uses automatic actions from
> the trap or possibly actions from a ruleset. At least that is what I
> recall from a conference call with him and someone in SA about a year ago.
> Joe wanted us to build an interface into nvserverd so he could just forward
> the event to SA like we do to TEC.
> He has a requirement in the netview AT tivoli DOT com database to this effect.
>
> James Shanks
> Tivoli (NetView for UNIX) L3 Support
>
> Will Mason <wmason AT TIVOLI DOT COM> on 08/14/98 08:43:27 AM
>
> Please respond to Discussion of IBM NetView and POLYCENTER Manager on
> NetView et alia <NV-L AT UCSBVM.UCSB DOT EDU>
>
> To: NV-L AT UCSBVM.UCSB DOT EDU
> cc: (bcc: James Shanks)
> Subject: Re: NetView for NT 5.0 Rev. A
>
> Hi Debbie,
>
> I'll see if I can help you out on some of the question below. If
> anyone notices an error in what I reply, please don't hesitate to
> acknowledge it.
>
> Debbie Sparg wrote:
>
> > I am having some problems with NetView NT 5.0 Rev. A and wonder if anyone
> > can help with the following questions. I am more familiar with Unix
> (AIX).
> >
> > I am running NT 4.0 SP3.
> >
> > 1) Will the webbrowser kit work with IIS 4.0 (the doc. Only mentions
> IIS
> > 3.0). If yes, how do we do it?
>
> NV 5.0 does not work with IIS 4.0, only with IIS 3.0. NV 5.1 fixes this
> and canwork
> with both.
>
> > 2) How does NetView resolve hostnames for workstations running for
> e.g.
> > Windows 95. We do not have a DNS. We do have the names defined in WINNS.
> > Does NetView get the name from WINNS or is it from the machine name
> defined
> > (NETBIOS?). The names are not defined in the hosts file.
>
> >From the Windows NT Help program:
>
> Windows Internet Name Service ( WINS )
>
> A name resolution service that resolve Windows NT networking computer
> names to IP addresses in a routed environment. A WINS server handles
> name registrations, queries, and releases.
>
> Discovery is done by a passive and active method. First the arp cache and
> route tables from the nearest routers are used to start the creation of the
> map,
> then ping is used to discover those IPs which were not in the route table
> or
> cache for systems that are alive. NetView builds it topological view from
> all
> this info then uses what ever name resolution capabilities exist on the NT
> machine on which it resides.
>
> > 3) I have the NetView Server installed on NT4.0 . I would like to
> install
> > client(s). Must these clients also be NT ? Is any other system supported
> -
> > ? Windows 95
>
> NetView client must also be installed on an NT 4.0 machine, either
> workstationor
> server.
>
> > 4) The customer will also be installing Software Artistry on an NT
> platform
> > for helpdesk. How can I integrate it with NetView so trouble tickets can
> > automatically be opened from certain NetView events ?
> >
>
> This is a two step process at this time. NetView sends events to the
> Tivoli
> EnterpriseConsole which can then correlate and act upon them. The TEC then
> sends
> these
> to the Service Desk to create trouble tickets. A response is generated and
> passed
> back down to the TEC to act upon it. In a nutshell its not a difficult
> problem, it
> just
> requires that one be running the Tivoli Enterprise Console.
>
> Good Luck,
>
> Will
> _______________________________________________
> Will Mason
> NetView Product Evangelist
>
> wmason AT tivoli DOT com
> http://www.tivoli.com
>
> "While the inferior man seeks to put the blame on
> other persons, bewailing his fate, the superior
> man seeks the error within himself."
>
> I-Ching
--
_______________________________________________
Will Mason
NetView Product Evangelist
512-436-8144 office
800-309-6582 alpha pager
3096582 AT skytel DOT com alpha pager ( 200 chars )
wmason AT tivoli DOT com
http://www.tivoli.com
"While the inferior man seeks to put the blame on
other persons, bewailing his fate, the superior
man seeks the error within himself."
I-Ching
|
