Re: All icons vanish sometimes with Nways

1998-08-10 21:19:30
Subject: Re: All icons vanish sometimes with Nways
From: Jim Kellock <jkelloc AT IBM DOT NET>
To: nv-l AT lists.tivoli DOT com
Date: Mon, 10 Aug 1998 21:19:30 -0400
I've run this by some folks and the specific error message (BadAccess)
isn't one any Nways people have seen, but there was a problem with IBM
2210 routers that seems similar.  It was tracked down to a Netview
problem that occured in NV V4 but was to have been fixed and has not
been reported for almost a year. If you are still seeing this, you
should definitely open a PMR and ask for it to be bumped to Nways level
2 support for EMEA.  If you report it as a Netview problem, it will
probably get bumped to Nways anyway.

Jane Curry wrote:
> I have NetView for AIX v5 and the full Nways 1.2.1 Suite on AIX 4.2.1.
> Occasionally, usually when down an Nways part of the submap tree, all
> icons in the submap vanish.  They also vanish from the Navigation Tree
> (ie the boxes are there with a blue highlight around the active one, but
> there are no icons inside the boxes).  If I move to a different submap -
> any submap - there are no icons, just the grey background.  My startup
> window has the message "ovw: BadAccess (attempt to access private
> resource denied)".  I don't think this is the usual running out of
> colour maps problem (but quite prepared to be convinced).  The only way
> out seems to be to stop the EUI and re-start and everything's OK.
> Sometimes this occurs 4 times in an hour - other times it runs fine all
> day.
> Any ideas / fixes gratefully appreciated.
> Regards, Jane
> --
> Jane Curry
> Skills 1st Limited, 2 Cedar Chase, Taplow, Bucks, SL6 0EU, UK
> Tel: +44 (0)1628 782565

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