Networker

Re: [Networker] Dropped Connection Ports

2006-08-11 23:08:04
Subject: Re: [Networker] Dropped Connection Ports
From: Peter Viertel <Peter.Viertel AT MACQUARIE DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Sat, 12 Aug 2006 13:05:34 +1000
Ah, ok the layer 3 switch can be considered a firewall for the purposes
of this problem.


Setting the TCP keepalive  on the networker *server* is necessary in
this case - which is why what you did on the client is not helping.

To be more specific, when a savegrp runs, the networker server makes a
tcp connection to the client, I call this the 'control connection'  at
the beginning of the session the server does the probing, and then for
each saveset needed it issues the save or savefs commands needed, it
then waits for the end of the saveset before any more data goes down the
connection. It is this tcp session that needs keepalive when the
savesets take longer than 2 hours each.

The reason you don't need keepalive on the client is because the only
connections from the client during a save is the one the data is
streaming down, and presumably somewhat more than one packet gets sent
every two hours! 

There is some value in having the keepalives set on clients - this is
for restores when you are using the recover program from the client and
you are waiting for a big file that will take more than 2 hours...


There is a very good description of how things work in the section of
the 7.2 admin guide relating to firewalls

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT listserv.temple DOT edu]
On Behalf Of Riaan Louwrens
Sent: Friday, 11 August 2006 11:19 PM
To: NETWORKER AT listserv.temple DOT edu
Subject: Re: [Networker] Dropped Connection Ports

Hi Howard, 

Thanks for the reply, I have taken this into account - so group
inactivity was already set to 0 (I haven't tried a large timeout yet
...)

I know the TCP parameter is for so called firewall timeouts - however,
the symptom I am having on the layer 3 switch is exactly the same -
packets get dropped that are inactive for an extended period. It seemed
like 2 hours - which I believe is the default setting for tcp/ip.

We have been told that the fact that the 2 machine are on the same
switch - but different vlan's should not have an affect - but we will be
testing it this weekend.

Any other input is appreciated!

Regards,
Riaan

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-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Howard Martin
Sent: 11 August 2006 12:33
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Dropped Connection Ports

Probably you just need to set the groups inactivity timeout value to
either 0 (never times out) or to a value larger than the worst case
backup time. On the GUI Customize - Groups - view hidden - Inactivity
timeout (value in minutes).
The tcp_keepalive_timer is only to stop firewall timeouts from messing
up the backups.

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