Veritas-bu

[Veritas-bu] Problem Adding 7.5 Appliance to 7.5 Traditional Master Domain

2013-03-25 20:08:47
Subject: [Veritas-bu] Problem Adding 7.5 Appliance to 7.5 Traditional Master Domain
From: Rusty Major <rusty.major AT sungard DOT com>
To: "VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU" <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Mon, 25 Mar 2013 19:07:29 -0500
Hey guys,

I have a traditional Solaris 10 Master server domain that I am trying to add 3 5220 Media Server appliances to. When I add them, I get the following error on the screen:
Failed to create storage volumes for Media configuration
Failed to create media server storage partitions and storage unit.
Validation failed. Correct the above errors and try again.

Looking in /log/app_debug.log I have the following output:
[03-22-2013 12:17:26] [13842] Debug ():"Checking Deduplication Licenses..."
[03-22-2013 12:17:27] [13842] cmd:" /usr/openv/netbackup/bin/admincmd/bpminlicense -M backup-master-hostname -nb_ufid 85"( 227 )
stderr: No keys to list.
stderr: no entity was found
[03-22-2013 12:17:30] [13842] cmd:" /usr/openv/netbackup/bin/admincmd/bpminlicense -M backup-master-hostname -add_keys OHNZ-CJPN-PZ8Z-U4MJ-KPPP-PPN3-PRPP-PPPP-PPCP-PPN"( 226 )
stderr: <16>bpminlicense main: Function execute_on_remote_server(backup-master-hostname) failed: 226
stderr: the entity already exists
[03-22-2013 12:17:30] [13842] Debug ():"Creating storage partitions and storage units ..."
[03-22-2013 12:17:33] [22750] cmd:" /opt/NBUAppliance/bin/perl /opt/VRTSpbx/bin/cluster/monitor"( 110 )
[03-22-2013 12:18:02] [22894] Debug (/opt/NBUAppliance/scripts//snmp_utils.pm 21):"starting: /opt/NBUAppliance/scripts/callhome.pl "
[03-22-2013 12:19:35] [13842] cmd:" /usr/openv/netbackup/bin/admincmd/nbdevconfig -createdp -dp dp_disk_aur1nbuame01 -stype PureDisk -storage_server stgservername"( 162 )
stderr: RDSM has encountered an error: checkLicense
stderr: Failed to create disk pool, incorrect server platform for license
[03-22-2013 12:19:36] [13842] Debug ():"Failed to create storage volumes for Media configuration. %s"
[03-22-2013 12:19:36] [13842] Debug ():"Failed to create media server storage partitions and storage unit."
[03-22-2013 12:19:36] [13842] Debug ():"Validation failed. Correct the above errors and try again.

I'm concerned by two entries:
The first is the fact where it tries to list the licenses, but says they don't exist. I added my keys before doing the media server add, but perhaps the appliance is wiping everything out and adding its own key.
The second is where it says the incorrect server platform for license.

I get a similar error in the much more chatty /log/app_change_control.log
[03-22-2013 12:19:32] [13842] cmd:" /usr/openv/netbackup/bin/admincmd/nbdevconfig -previewdv -storage_servers stgservername -stype PureDisk -media_server media-server-hostname"( 0 )
stdout: V7.5 DiskVolume < "PureDiskVolume" "PureDiskVolume" 4793183371264 4753368014848 0 0 0 0 0 0 >
[03-22-2013 12:19:35] [13842] cmd:" /usr/openv/netbackup/bin/admincmd/nbdevconfig -createdp -dp dp_disk_mediaserver -stype PureDisk -storage_server stgservername"( 162 )
stderr: RDSM has encountered an error: checkLicense
stderr: Failed to create disk pool, incorrect server platform for license

I know there are some issues with the license keys expiring and causing issues, and I've tried it with a full blown demo license, but I think the issue is it wipes the config and rebuilds it from a script, so I am going to try changing the date and running it again. In the meantime, does anyone have any thoughts?
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