What do you see in device manager for the changer and the tape drives.
I am not sure if you see the changer but not the tape drives or if you do not see either.
I have not worked with ADIC so I do not know if they supply drivers.
You might try a scan for hardware changes after right clicking on your host within device manager.
You might try restarting the system.
If ADIC does not supply or suggest changer and drive drivers, you might try have to install the driver supplied by the drive vendor.
Let us know how you are doing.
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]
On Behalf Of mjames AT guesswho DOT com
Sent: Wednesday, May 30, 2012 4:17 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Hardware & OS upgrade blues
Hi, list. I’m upgrading from a Dell 2850 to a Dell 1950, from RHEL4 to RHEL5 and eventually from NBU 7.0.1 to 7.5. First I have to get the hardware upgrade completed.
I have 2 QLogic HBAs in my new server - QLE2460’s. I have installed the QLogic drivers and also SANsurfer. The HBAs are configured and attached to our FC switch and to a Quantum i2000 robotic tape library. Feel free to disbelieve me and
ask all the questions you want.
I can see the LUNs from SANsurfer and when I logon to the ADIC tape library’s GUI, I can see the HBAs. However, NBU won’t detect the HBAs drive by autoscan. I was on the phone with Symantec for about 3 hours today and we did not solve the
problem although we did make progress.
Does anyone have any ideas about what part of the configuration I’ve missed or overlooked? I am not a FC guru by any stretch so I could easily have missed something important.
Thanks,
Mike
