Peter
I had the same 13 error issues so I opened up a case with Symantec but they
have not been able to resolve all my issues. I am using VCB to backup our VMs
and using file level. I have been able to temporarily fix the issues by
adjusting the data paths on certain policies to get them to run. For example,
if the backup path is d:\backup\testing, remove the testing folder and backup
d:\backup and see if the backup runs successfully. If that does not work, try
d:\ and see if that works. It will require you to backup more data but it will
get your backups to work. If none of those solutions work, you will have to
backup the VM using the "Mapped Full VM Backup" option. Hope this helps but I
think it is a bug in Netbackup 7.1.0.3 and 7.1.0.4.
==============================================================================================
I am running NBU 7.1.0.3, and I keep getting some VMWare backups failing with
error status 13.
Some don't do anything and fail. Others back up a certain amount and then fail.
Whereas some in the same policy run fine.
Have disabled quiesce on them, as they are just filesystem backups, and they
have active applications running.
This again fixed some, but still have a large number failing with status 13.
Daniel Jimenez
Backup and Recovery
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
veritas-bu-request AT mailman.eng.auburn DOT edu
Sent: Thursday, May 10, 2012 10:00 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Veritas-bu Digest, Vol 73, Issue 7
Send Veritas-bu mailing list submissions to
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When replying, please edit your Subject line so it is more specific
than "Re: Contents of Veritas-bu digest..."
Today's Topics:
1. remote tpconfig command for getting fully qualified tape
drive name and status? (Jerry Hoetger)
2. Re: License File (Jon Bousselot)
3. Advice / Experience - NetApp and NBU (Simon Weaver)
4. VMWare Backups Status 13 (Peter Ford)
5. Re: Advice / Experience - NetApp and NBU (Michael Graff Andersen)
6. Event OID:362:V-1-1 Unspecified error. on (re)install of
Netbackup (Michael Graff Andersen)
7. Re: remote tpconfig command for getting fully qualified tape
drive name and status? (Lightner, Jeff)
8. Re: Advice / Experience - NetApp and NBU (Martin, Jonathan)
9. Re: remote tpconfig command for getting fully qualified tape
drive name and status? (Kendall, Scott)
----------------------------------------------------------------------
Message: 1
Date: Wed, 9 May 2012 22:09:38 +0000
From: Jerry Hoetger <jerry.hoetger AT aptare DOT com>
Subject: [Veritas-bu] remote tpconfig command for getting fully
qualified tape drive name and status?
To: "veritas-bu AT mailman.eng.auburn DOT edu"
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID:
<BEB371BDD177CB40B0569F9F4E200D1D6DCA7ACE01 AT MBX16.EXCHPROD.USA DOT
NET>
Content-Type: text/plain; charset="us-ascii"
I need to get complete tape drive name and status remotely now. I had been
using tpconfig on the local server, but I want to centralize my command
interface on a remote server. I looked at vmoprcmd, but:
1) vmoprcmd truncates drive names that are longer than 20 characters. This has
caused issues. Two drives whose name are identical in their first 20 characters
won't be distinguished.
The 20 characters limit has been present for a long time and is still present
today in NetBackup 7.5.
2) while tpconfig connects "physically" to the drives, vmoprcmd gets its data
from the NetbackUp database, so there is always the possibility that vmoprcmd
is not always accurate. This is particularly the case if a configuration change
was made without restarting the Media Manager daemon (ltid).
Does anyone know of a command that I can use remotely to get tape drive status
and fully qualified names?
http://www.symantec.com/business/support/index?page=content&id=TECH31854
http://www.symantec.com/connect/forums/how-netbackup-determines-drive-status
Jerry
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Message: 2
Date: Wed, 09 May 2012 20:58:36 -0700
From: Jon Bousselot <jon-bousselot AT pacbell DOT net>
Subject: Re: [Veritas-bu] License File
To: veritas-bu AT mailman.eng.auburn DOT edu
Message-ID: <4FAB3CEC.4040709 AT pacbell DOT net>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
In unix it is...
/usr/openv/var/license.txt
The program /usr/openv/netbackup/bin/admincmd/get_license_key edits this
file.
On 05/09/2012 05:43 AM, David.Clooney AT rbs DOT com wrote:
> Hi
>
> Does anyone know where netbackup stores its license key information? i.e.
> what file?
>
> Regards
>
> Dave
>
>
>
> ***********************************************************************************
> The Royal Bank of Scotland plc. Registered in Scotland No 90312.
> Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB.
> Authorised and regulated by the Financial Services Authority. The
> Royal Bank of Scotland N.V. is authorised and regulated by the
> De Nederlandsche Bank and has its seat at Amsterdam, the
> Netherlands, and is registered in the Commercial Register under
> number 33002587. Registered Office: Gustav Mahlerlaan 350,
> Amsterdam, The Netherlands. The Royal Bank of Scotland N.V. and
> The Royal Bank of Scotland plc are authorised to act as agent for each
> other in certain jurisdictions.
>
> This e-mail message is confidential and for use by the addressee only.
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>
> Visit our website at www.rbs.com
>
> ***********************************************************************************
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
------------------------------
Message: 3
Date: Thu, 10 May 2012 08:44:37 +0100
From: "Simon Weaver" <Simon.Weaver AT iscl DOT net>
Subject: [Veritas-bu] Advice / Experience - NetApp and NBU
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID:
<FA1526297FB8C64E810D848D99CCFD360E3D27 AT server1 DOT iscl.local>
Content-Type: text/plain; charset="iso-8859-1"
All
Going to 7.5 shortly, but there is talk about bringing in a "NetApp" device,
where it will replace our standard file Server.
Not fully familiar with NetApp and how it talks to NetBackup, I wanted to find
out from any real world experience how it is used and backed up.
For example, if it holds 8TB of Data, do I need a License for NBU for NDMP and
use a wizard to configure?
How do you backup your NetApp devices? Any pros or cons to the setup?
Its advice I am after, so to get real world experience is better to fully
understand how it works. I got the NBU NDMP Papers here, and the NetApp papers,
but there is just too much to go through, and I basically want to get an idea
on how good Netapp is, how quick it can backup and more important, recovery?
I saw an online Demo of some sort of NetApp Snapshot feature, where some text
files were created, a VSS Snapshot copy was made, the files deleted and then
recovered. But 1kb files is EASY to recover, but wondering how you recover 8TB
!! :-)
Thank you for any advice
Yours
Simon
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Message: 4
Date: Thu, 10 May 2012 10:30:36 +0100
From: Peter Ford <pfwhufc AT hotmail DOT com>
Subject: [Veritas-bu] VMWare Backups Status 13
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID: <BAY159-W64AD8BC64A40455FBBEE6CB6160 AT phx DOT gbl>
Content-Type: text/plain; charset="iso-8859-1"
I am running NBU 7.1.0.3, and I keep getting some VMWare backups failing with
error status 13.
Some don't do anything and fail. Others back up a certain amount and then fail.
Whereas some in the same policy run fine.
Have disabled quiesce on them, as they are just filesystem backups, and they
have active applications running.
This again fixed some, but still have a large number failing with status 13.
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------------------------------
Message: 5
Date: Thu, 10 May 2012 11:31:17 +0200
From: Michael Graff Andersen <mian71 AT gmail DOT com>
Subject: Re: [Veritas-bu] Advice / Experience - NetApp and NBU
To: Simon Weaver <Simon.Weaver AT iscl DOT net>,
"veritas-bu AT mailman.eng.auburn DOT edu"
<VERITAS-BU AT mailman.eng.auburn DOT edu>
Message-ID:
<CAA3b+ZTb0TjJ0ZpCJSqqxtqaxQUW6jA--tT5PUhzjtRqVoVuWQ AT mail.gmail DOT
com>
Content-Type: text/plain; charset=ISO-8859-1
Hi Simon
You need a license for NDMP if you want backup directly from the
Netapp controller.
As always the speeed varies seen everything from basically not moving
to full speed on the LTO3 tape drev.
One thing you need to be aware of is that the ndmp process is a low
priority process on the filer.
Recovery of single files from NDMP takes quite while as the backup
server/filer has to go through the metadata and find the relevant
bits. But mostly you will restore single files from the snapshots
The internal snapshot functions well, but be aware they require space & cpu.
Hope this helps
Regards
Michael
2012/5/10 Simon Weaver <Simon.Weaver AT iscl DOT net>:
> All
> Going to 7.5 shortly, but there is talk about bringing in a "NetApp" device,
> where it will replace our standard file Server.
>
> Not fully familiar with NetApp and how it talks to NetBackup, I wanted to
> find out from any real world experience how it is used and backed up.
>
> For example, if it holds 8TB of Data, do I need a License for NBU for NDMP
> and use a wizard to configure?
> How do you backup your NetApp devices? Any pros or cons to the setup?
>
> Its advice I am after, so to get real world experience is better to fully
> understand how it works. I got the NBU NDMP Papers here, and the NetApp
> papers, but there is just too much to go through, and I basically want to
> get an idea on how good Netapp is, how quick it can backup and more
> important, recovery?
>
> I saw an online Demo of some sort of NetApp Snapshot feature, where some
> text files were created, a VSS Snapshot copy was made, the files deleted and
> then recovered. But 1kb files is EASY to recover, but wondering how you
> recover 8TB !! :-)
>
> Thank you for any advice
>
> Yours
> Simon
>
> _______________________________________________
> Veritas-bu maillist ?- ?Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
------------------------------
Message: 6
Date: Thu, 10 May 2012 12:08:49 +0200
From: Michael Graff Andersen <mian71 AT gmail DOT com>
Subject: [Veritas-bu] Event OID:362:V-1-1 Unspecified error. on
(re)install of Netbackup
To: "veritas-bu AT mailman.eng.auburn DOT edu"
<VERITAS-BU AT mailman.eng.auburn DOT edu>
Message-ID:
<CAA3b+ZS4t0opfQ8GcLyodSLh2sS_6NvniawN1BKNpat4VXpmFg AT mail.gmail DOT
com>
Content-Type: text/plain; charset=ISO-8859-1
Hello
Got this event:
Log Name: Application
Source: NetBackup
Date: 09-05-2012 12:48:26
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DK01SC004-1.simcorp.int
Description:
OID:362:V-1-1 Unspecified error.
when (re)installing Netbackup 7.1 on a Windows 2008 R2 cluster.
Have discovered that OID 362 is nbars
Already have a case with Symantec regarding the reinstall
Have sombody seen this or a similar error ?
Regards
Michael
------------------------------
Message: 7
Date: Thu, 10 May 2012 12:25:49 +0000
From: "Lightner, Jeff" <JLightner AT water DOT com>
Subject: Re: [Veritas-bu] remote tpconfig command for getting fully
qualified tape drive name and status?
To: Jerry Hoetger <jerry.hoetger AT aptare DOT com>,
"veritas-bu AT mailman.eng.auburn DOT edu"
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID: <040B89C8B1E1D945AE2700C511A039E918A4DD AT ATMEXDB03.dsw DOT net>
Content-Type: text/plain; charset="utf-8"
vmdareq?
________________________________
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jerry
Hoetger
Sent: Wednesday, May 09, 2012 6:10 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] remote tpconfig command for getting fully qualified tape
drive name and status?
I need to get complete tape drive name and status remotely now. I had been
using tpconfig on the local server, but I want to centralize my command
interface on a remote server. I looked at vmoprcmd, but:
1) vmoprcmd truncates drive names that are longer than 20 characters. This has
caused issues. Two drives whose name are identical in their first 20 characters
won't be distinguished.
The 20 characters limit has been present for a long time and is still present
today in NetBackup 7.5.
2) while tpconfig connects "physically" to the drives, vmoprcmd gets its data
from the NetbackUp database, so there is always the possibility that vmoprcmd
is not always accurate. This is particularly the case if a configuration change
was made without restarting the Media Manager daemon (ltid).
Does anyone know of a command that I can use remotely to get tape drive status
and fully qualified names?
http://www.symantec.com/business/support/index?page=content&id=TECH31854
http://www.symantec.com/connect/forums/how-netbackup-determines-drive-status
Jerry
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------------------------------
Message: 8
Date: Thu, 10 May 2012 09:13:29 -0400
From: "Martin, Jonathan" <JMARTI05 AT intersil DOT com>
Subject: Re: [Veritas-bu] Advice / Experience - NetApp and NBU
To: "Simon Weaver" <Simon.Weaver AT iscl DOT net>,
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID:
<13E204E614D8E04FAF594C9AA9ED0BB7132E2F22 AT PBCOMX02.intersil DOT corp>
Content-Type: text/plain; charset="us-ascii"
You will need to license one or both of your NetApp controllers
depending on the model, which corresponds to "tier" of NetBackup
license. I believe our 2040s require a single tier-2 license, but our
3160s(?) require two tier-3 licenses. If I may, I suggest that you look
into snapmirror to tape and snapshots. Snapmirror to tape requires the
NDMP license for NetBackup, but does not require any additional licenses
on the NetApp.
Snapmirror to tape will allow you to backup your 8TB very quickly, but
it won't allow you to do individual file restores. To counter that, we
keep several weeks of snapshots available on the array. If a user needs
a file they can go into a hidden .snapshot folder and see the folder
structure as it existed at the time of snapshot. If they need any data
older than that, we have to restore the entire volume from tape. It's
not perfect, but we haven't had to restore a single volume here (other
than for testing) and our users get to go hunt for their own files to
"restore" (aka copy from snapshot) which it about as good as it gets for
me here.
Good luck!
-Jonathan
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Simon
Weaver
Sent: Thursday, May 10, 2012 3:45 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Advice / Experience - NetApp and NBU
All
Going to 7.5 shortly, but there is talk about bringing in a "NetApp"
device, where it will replace our standard file Server.
Not fully familiar with NetApp and how it talks to NetBackup, I wanted
to find out from any real world experience how it is used and backed up.
For example, if it holds 8TB of Data, do I need a License for NBU for
NDMP and use a wizard to configure?
How do you backup your NetApp devices? Any pros or cons to the setup?
Its advice I am after, so to get real world experience is better to
fully understand how it works. I got the NBU NDMP Papers here, and the
NetApp papers, but there is just too much to go through, and I basically
want to get an idea on how good Netapp is, how quick it can backup and
more important, recovery?
I saw an online Demo of some sort of NetApp Snapshot feature, where some
text files were created, a VSS Snapshot copy was made, the files deleted
and then recovered. But 1kb files is EASY to recover, but wondering how
you recover 8TB !! :-)
Thank you for any advice
Yours
Simon
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------------------------------
Message: 9
Date: Thu, 10 May 2012 09:23:03 -0400
From: "Kendall, Scott" <scott.kendall AT twcable DOT com>
Subject: Re: [Veritas-bu] remote tpconfig command for getting fully
qualified tape drive name and status?
To: Jerry Hoetger <jerry.hoetger AT aptare DOT com>,
"veritas-bu AT mailman.eng.auburn DOT edu"
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID:
<552AD4807A2DC840A3ABFCE4D4C641E007D92785 AT PRVPEXVS11.corp.twcable
DOT com>
Content-Type: text/plain; charset="us-ascii"
vmoprcmd can run tpconfig commands on a remote media server.
it has been mentioned a few times on this list. search the archives for
-devconfig
From: veritas-bu-bounces AT mailman.eng.auburn DOT
edu<mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu>
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT
edu]<mailto:[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]> On
Behalf Of Jerry Hoetger
Sent: Wednesday, May 09, 2012 6:10 PM
To: veritas-bu AT mailman.eng.auburn DOT edu<mailto:veritas-bu AT
mailman.eng.auburn DOT edu>
Subject: [Veritas-bu] remote tpconfig command for getting fully qualified tape
drive name and status?
I need to get complete tape drive name and status remotely now. I had been
using tpconfig on the local server, but I want to centralize my command
interface on a remote server. I looked at vmoprcmd, but:
1) vmoprcmd truncates drive names that are longer than 20 characters. This has
caused issues. Two drives whose name are identical in their first 20 characters
won't be distinguished.
The 20 characters limit has been present for a long time and is still present
today in NetBackup 7.5.
2) while tpconfig connects "physically" to the drives, vmoprcmd gets its data
from the NetbackUp database, so there is always the possibility that vmoprcmd
is not always accurate. This is particularly the case if a configuration change
was made without restarting the Media Manager daemon (ltid).
Does anyone know of a command that I can use remotely to get tape drive status
and fully qualified names?
http://www.symantec.com/business/support/index?page=content&id=TECH31854
http://www.symantec.com/connect/forums/how-netbackup-determines-drive-status
Jerry
________________________________
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End of Veritas-bu Digest, Vol 73, Issue 7
*****************************************
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