Hi,
Thanks for the reply we are at the current revision for the robot that
they recommend, we have replaced arms in the past but cannot confirm
or deny whether that has fixed any of the problems. Normally (again,
normally..) when there are robot arm issues there are reach/put errors
etc, have not seen them in this case..
Justin.
On Wed, Dec 14, 2011 at 7:35 AM, Robyn Hirano
<robyn.hirano AT roddconsulting.com DOT au> wrote:
> Hi,
>
> That looks like a robotic arm problem rather than the tape drive or tapes.
>
> I'd be checking the robotics firmware (there's a command or the library
> panel normally shows as well) and requesting an engineer onsite to
> healthcheck the robotic arm.
> But it's often one of the components associated with the gripper (robotics)
> that's out of alignment needing alignment or replacing.
>
> Robyn
>
> --
> Robyn Hirano
> Rodd Consulting Pty Ltd
> M: +61 412 352 725
> E: robyn.hirano AT roddconsulting.com DOT au
>
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin
> Piszcz
> Sent: Wednesday, 14 December 2011 11:07 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Tape/media errors/HP LTO-3
>
> Hi,
>
> We're running the latest F/W for HP LTO-3 tape drives (M6BS) for
> 4.0GBPS/FC drives.
>
> As was noted in the previous conversation, errors such as:
> 1323762270 1 386 16 media-server 0 0 0 *NULL* bptm error unloading
> media, TpErrno = Robot operation failed
> 1322549252 1 388 16 media-server 1136618 1136513 0 client-hostname
> bptm FREEZING media id XAC228, External event caused rewind during
> write, all data on media is lost
>
> When these errors occur in your environments (on multiple tapes) do
> you get the drives replaced in advanced or wait for them to fail
> completely? In the past I had been getting them replaced regularly
> but its getting problematic they used to be servicing components
> multiple times per ewek.
>
> Justin.
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