Jack,

I think Aptare gave me you case number to give to Symantec as a reference.  
They said not the same issue.

Thanks.

-----Original Message-----
From: Jack.Forester AT mylan DOT com [mailto:Jack.Forester AT mylan DOT com] 
Sent: Tuesday, December 06, 2011 3:39 PM
To: Kelczewski, Mike
Cc: veritas-bu AT mailman.eng.auburn DOT edu; veritas-bu-bounces AT 
mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Exchange 2010 DAG Backups And Aptare Storage Console.

We had a similar issue with Aptare and vmware backups.  For all vmware backups, 
NetBackup was reporting the name of the ESX server as the client name, and not 
the name of the VM itself.  We kept pressing Symantec, and they relented and 
fixed it.
--
Jack Forester, Jr.
Sr. Data Protection Administrator
Global Technology Services - AHS
Mylan, Inc.
5005 Greenbag Road
Morgantown, WV 26501

jack.forester AT mylan DOT com

Phone: +1.304.554.6039
Cell: +1.412.805.5313



From:   "Kelczewski, Mike" <KELCZ AT coj DOT net>
To:     "veritas-bu AT mailman.eng.auburn DOT edu"
            <veritas-bu AT mailman.eng.auburn DOT edu>
Date:   12/06/2011 02:17 PM
Subject:        [Veritas-bu] Exchange 2010 DAG Backups And Aptare Storage
            Console.
Sent by:        veritas-bu-bounces AT mailman.eng.auburn DOT edu




Anybody using Aptare Storage Console and doing Exchange 2010 Backups?  I am 
having an issue where the reports in Aptare are incorrect because the client 
name is changing from the physical Exchange server at the start of each stream 
to the DAG name at the end of the stream.  So Aptare is reporting that those 
jobs are still running or queued.  Been bounced between Aptare support and 
Symantec support on this issue.  Aptare is saying client name should not change 
and Symantec saying that the name changing is how DAG backup work.
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