Hi Guys,
We have since a while status 25 (socket write failed errors).
We have a P1 case open with Symantec but they are as clueless as we are.
Environment: 1 Solaris Master, 2 Solaris Media Servers (10Gbit connected), Data
is backed up to DSSU, restores are coming from both tape and disk (same issue).
We noticed that if we restore some data, we get this status code from time to
time. When resuming the job (a couple of times) it eventually succeeds.
So we believed it would be a network issue.
BUT... When we try a restore towards the Media Server itself (having the tape
drive connected directly to it, so network involved in the restore) then we get
the same error.
It even gets worse. Sometimes we get the status 24 even before there was a
tape mounted (see log below).
Anyone seen this before and knows a resolution ?
Activity log:
9/14/2011 8:18:56 AM - begin Restore
9/14/2011 8:19:31 AM - 6 images required
9/14/2011 8:19:31 AM - media 010174 required
9/14/2011 8:19:31 AM - media 200424 required
9/14/2011 8:20:08 AM - restoring image client_1315796717
9/14/2011 8:20:10 AM - Info bpbrm(pid=17661) telling media manager to start
restore on client
9/14/2011 8:20:11 AM - Info bpbrm(pid=17661) spawning a brm child process
9/14/2011 8:20:11 AM - Info bpbrm(pid=17661) child pid: 17668
9/14/2011 8:20:11 AM - connecting
9/14/2011 8:20:12 AM - Info bpbrm(pid=17668) start tar on client
9/14/2011 8:20:12 AM - restoring image client_1315796976
9/14/2011 8:20:12 AM - Info tar(pid=17452) Restore started.
9/14/2011 8:20:12 AM - connected; connect time: 00:00:01
9/14/2011 8:20:12 AM - requesting resource 010174
9/14/2011 8:20:12 AM - awaiting resource 010174 Reason: Drives are in use,
Media Server: media_server_1,
Robot Number: 1, Robot Type: TLD, Media ID: N/A, Drive Name: N/A,
Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
9/14/2011 8:20:14 AM - Info bpbrm(pid=17433) telling media manager to start
restore on client
9/14/2011 8:20:14 AM - Info bpbrm(pid=17433) spawning a brm child process
9/14/2011 8:20:14 AM - Info bpbrm(pid=17433) child pid: 17457
9/14/2011 8:20:14 AM - connecting
9/14/2011 8:20:15 AM - Info bpbrm(pid=17457) start tar on client
9/14/2011 8:20:15 AM - Info tar(pid=17470) Restore started.
9/14/2011 8:20:15 AM - connected; connect time: 00:00:01
9/14/2011 8:20:15 AM - requesting resource 200424
9/14/2011 8:20:15 AM - awaiting resource 200424 Reason: Drives are in use,
Media Server: media_server_2,
Robot Number: 1, Robot Type: TLD, Media ID: N/A, Drive Name: N/A,
Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
9/14/2011 8:23:11 AM - Info bpbrm(pid=17661) killing bpbrm child 17668.
9/14/2011 8:23:11 AM - Info bpbrm(pid=17661) sending media manager msg: STOP
RESTORE client_1315796717
9/14/2011 8:23:11 AM - Info bpbrm(pid=17433) killing bpbrm child 17457.
9/14/2011 8:23:11 AM - Info bpbrm(pid=17433) sending media manager msg: STOP
RESTORE beotcd02_1315796976
9/14/2011 8:23:11 AM - Warning bprd(pid=15388) Restore must be resumed prior to
first image expiration on Wed Dec 14 03:04:14 2011
9/14/2011 8:23:12 AM - end Restore; elapsed time: 00:04:16
socket write failed(24)
9/14/2011 8:23:14 AM - Error bptm(pid=17667) The following files/folders were
not restored:
9/14/2011 8:23:14 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:14 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:14 AM - Error bptm(pid=17667) UTF -[removed] /
9/14/2011 8:23:15 AM - Info bpbrm(pid=17433) media manager for backup id
client_1315796976 exited with status 150: termination requested by administrator
9/14/2011 8:23:15 AM - Info bpbrm(pid=17433) sending media manager msg:
TERMINATE
9/14/2011 8:23:15 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:15 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:15 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:15 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:15 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:16 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:16 AM - Error bptm(pid=17667) UTF - [removed]
9/14/2011 8:23:16 AM - Error bptm(pid=17667) more than 10 files were not
restored, remaining ones are shown in the progress log.
9/14/2011 8:23:16 AM - Info bpbrm(pid=17661) media manager for backup id
client_1315796717 exited with status 150: termination requested by administrator
9/14/2011 8:23:17 AM - Info bpbrm(pid=17661) sending media manager msg:
TERMINATE
Best Regards,
Bart WALLEBROEK
Backup Admin & Systems & Applications Management & Support Specialist
Enterprise Applications Delivery - Infrastructure Management
S.W.I.F.T. SCRL
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Today's Topics:
1. LTO-5 Question (Justin Piszcz)
2. Re: LTO-5 Question (Patrick)
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Message: 1
Date: Tue, 13 Sep 2011 06:52:22 -0400 (EDT)
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
Subject: [Veritas-bu] LTO-5 Question
To: veritas-bu <veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID: <alpine.DEB.2.02.1109130651410.21380 AT p34.internal DOT lan>
Content-Type: TEXT/PLAIN; format=flowed; charset=US-ASCII
Hello all,
LTO-1 = hcart
LTO-2 = hcart2
LTO-3 = hcart3
LTO-4 = hcart
What does LTO-5 show up as in NetBackup?
Justin.
------------------------------
Message: 2
Date: Tue, 13 Sep 2011 13:33:22 +0200
From: "Patrick" <netbackup AT whelan-consulting.co DOT uk>
Subject: Re: [Veritas-bu] LTO-5 Question
To: "'Justin Piszcz'" <jpiszcz AT lucidpixels DOT com>, "'veritas-bu'"
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID:
<!&!AAAAAAAAAAAYAAAAAAAAAAuNdNEqAcBDlHAMs3V1J1KCgQAAEAAAAF3cYLCbW1pAlHW+q5lxUS4BAAAAAA==@whelan-consulting.co.uk>
Content-Type: text/plain; charset="iso-8859-1"
Whichever one you would like it to be, as long as you don't have one defined
for other tape drives. HCART[x] is just a name.
Regards,
?
Patrick Whelan
VERITAS Certified NetBackup Support Engineer for UNIX.
VERITAS Certified NetBackup Support Engineer for Windows.
netbackup AT whelan-consulting.co DOT uk
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin
Piszcz
Sent: 13 September 2011 12:52
To: veritas-bu
Subject: [Veritas-bu] LTO-5 Question
Hello all,
LTO-1 = hcart
LTO-2 = hcart2
LTO-3 = hcart3
LTO-4 = hcart
What does LTO-5 show up as in NetBackup?
Justin.
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