[Veritas-bu] Netbackup fail issue (FTL - Socket 24)
2011-08-05 11:19:48
Hi
We have an issue where is we utilise netbackup it works under 2mb but when it
goes above that speed it fails. Here is a section of the client trace and also
the Server:
Client:
14:08:26.482: [7216.6592] <32> TransporterRemote::write[2](): FTL -
SocketWriteException: send() call failed, could not write data to the socket,
possible broken connection.
14:08:26.482: [7216.6592] <16> NBUException::traceException(): (
An Exception of type [Symantec::NetBackup::Ncf::OperationFailedException] was
thrown. Details about the exception follow...:
Error code = (-1008).
Src file = (D:\654\src\cl\clientpc\util\tar_tfi.cpp).
Src Line = (275).
Description = (%s getBuffer operation failed).
Operation type=().
)
14:08:26.498: [7216.6592] <16> NBUException::traceException(): (
An Exception of type [Symantec::NetBackup::Ncf::SocketWriteException] was
thrown. Details about the exception follow...:
Error code = (-1027).
Src file = (TransporterRemote.cpp).
Src Line = (310).
Description = (send() call failed, could not write data to the socket, possible
broken connection).
Local IP=(). Remote IP=(). Remote Port No.=(0).
No. of bytes to write=(32768) while No. of bytes written=(0).
Server
14:08:26.371 [4696.6196] <32> bpbrm main: from client csspow03: FTL - socket
write failed
14:08:26.386 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4035: connect in
progress: 0 0x00000000
14:08:26.402 [4696.6196] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048:
VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
14:08:26.402 [4696.6196] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062:
service: bpjobd
14:08:26.589 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4221: in progress
connect: 0 0x00000000
14:08:26.589 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4224: connect:
async CONNECT FROM xxx.xxx.xxx.xxx.2241 TO xxx.xxx.xxx.xxx.13724 fd = 668
14:08:26.589 [4696.6196] <2> job_connect: SO_KEEPALIVE set on socket 668 for
client csbkupv01
14:08:26.589 [4696.6196] <2> logconnections: BPJOBD CONNECT FROM
xxx.xxx.xxx.xxx.2241 TO xxx.xxx.xxx.xxx.13724
14:08:26.589 [4696.6196] <2> vauth_authentication_required: vauth_comm.c.749:
no methods for address: no authentication required
14:08:26.589 [4696.6196] <2> vauth_connector: vauth_comm.c.182: no methods for
address: no authentication required
14:08:26.589 [4696.6196] <2> job_authenticate_connection: no authentication
required
14:08:26.589 [4696.6196] <2> job_authenticate_connection: ignoring VxSS
authentication check for now...
14:08:26.589 [4696.6196] <2> job_connect: Connected to the host csbkupv01
contype 10 jobid <69122> socket <668>
14:08:26.589 [4696.6196] <2> job_connect: Connected on port 2241
14:08:26.589 [4696.6196] <2> set_job_details: Sending Tfile jobid (69122)
14:08:26.589 [4696.6196] <2> set_job_details: LOG 1312463306 32 bpbrm 4696 from
client csspow03: FTL - socket write failed
14:08:26.589 [4696.6196] <2> set_job_details: Done
14:08:26.808 [4696.6196] <2> job_monitoring_exex: ACK disconnect
14:08:26.808 [4696.6196] <2> job_disconnect: Disconnected
14:08:26.808 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4035: connect in
progress: 0 0x00000000
14:08:26.839 [4696.6196] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048:
VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
14:08:26.839 [4696.6196] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062:
service: bpdbm
14:08:27.027 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4221: in progress
connect: 0 0x00000000
14:08:27.027 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4224: connect:
async CONNECT FROM xxx.xxx.xxx.xxx.2242 TO xxx.xxx.xxx.xxx.13724 fd = 644
14:08:27.027 [4696.6196] <2> logconnections: BPDBM CONNECT FROM
xxx.xxx.xxx.xxx.2242 TO xxx.xxx.xxx.xxx.13724
14:08:27.027 [4696.6196] <2> vauth_authentication_required: vauth_comm.c.749:
no methods for address: no authentication required
14:08:27.027 [4696.6196] <2> vauth_connector: vauth_comm.c.182: no methods for
address: no authentication required
14:08:27.027 [4696.6196] <2> check_authentication: no authentication required
14:08:27.027 [4696.6196] <2> vnet_check_vxss_client_magic_with_info:
vnet_vxss_helper.c.770: Ignoring VxSS authentication: 2 0x00000002
14:08:27.027 [4696.6196] <2> vnet_check_vxss_client_magic_with_info:
vnet_vxss_helper.c.926: Not using VxSS authentication: 2 0x00000002
14:08:27.574 [4696.6196] <2> bpbrm main: client csspow03 EXIT STATUS = 24:
socket write failed
14:08:27.574 [4696.6196] <2> bpbrm kill_child_process_Ex: start
14:08:58.120 [4696.6196] <2> bpbrm wait_for_child: start
14:08:58.120 [4696.6196] <2> bpbrm wait_for_child: child exit_status = 150
14:08:58.120 [4696.6196] <2> inform_client_of_status: INF - Server status = 24
14:08:58.120 [4696.6196] <2> put_long: (11) network write() error: An existing
connection was forcibly closed by the remote host. ; socket = 700
14:08:58.120 [4696.6196] <16> inform_client_of_status: could not send server
status message
14:08:58.120 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4035: connect in
progress: 0 0x00000000
14:08:58.152 [4696.6196] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048:
VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
14:08:58.152 [4696.6196] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062:
service: bpjobd
14:08:58.308 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4221: in progress
connect: 0 0x00000000
14:08:58.308 [4696.6196] <2> vnet_async_connect: vnet_vnetd.c.4224: connect:
async CONNECT FROM xxx.xxx.xxx.xxx.2249 TO xxx.xxx.xxx.xxx.13724 fd = 644
14:08:58.308 [4696.6196] <2> job_connect: SO_KEEPALIVE set on socket 644 for
client csbkupv01
14:08:58.308 [4696.6196] <2> logconnections: BPJOBD CONNECT FROM
xxx.xxx.xxx.xxx.2249 TO xxx.xxx.xxx.xxx.13724
14:08:58.308 [4696.6196] <2> vauth_authentication_required: vauth_comm.c.749:
no methods for address: no authentication required
14:08:58.308 [4696.6196] <2> vauth_connector: vauth_comm.c.182: no methods for
address: no authentication required
14:08:58.308 [4696.6196] <2> job_authenticate_connection: no authentication
required
14:08:58.308 [4696.6196] <2> job_authenticate_connection: ignoring VxSS
authentication check for now...
14:08:58.308 [4696.6196] <2> job_connect: Connected to the host csbkupv01
contype 10 jobid <69122> socket <644>
14:08:58.308 [4696.6196] <2> job_connect: Connected on port 2249
I am not a netbackup person so please excuse me if the answer is obvious
Thanks
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