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Hi Sumeeth,
I can mount in Robest but i'm fairly sure this won't be reflected in
Netbackup
Master is Solaris 9 and HP-UX11.11 for Media
After 30 minute timeout i'm getting this information reported in
GUI
27-Jul-2011 14:26:29 - Error bptm (pid=7272) error requesting media,
TpErrno = Robot operation failed
27-Jul-2011 14:26:29 - Warning bptm
(pid=7272) media id 500 load operation reported an error
27-Jul-2011 14:26:30
- current media 500 complete, requesting next media Any
Mike Ketley
Mobile: +44 (0)7779 570 335
Hi
Michael,
Have
you tried moving a tape in manually from robtest and see if it reflects in
activity monitor or vmoprcmd..
What
OS’s are your masters and medias?
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Ketley,
Michael
Sent: 27 July 2011 03:36 PM
To:
VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] Tapes
mounting in ACSLS but not Netbackup
Wonder if anyone can help or
point me in the right direction.
My issue is a media server
and tape library (using acsls) with firewall between. I initially had a
problem with drives being in AVR state but added ACS_TCP_RPCSERVICE to vm.conf
on the media server and drives are now ACS state. When i initiate a backup i
can see the job which sits in a mounting state in Netbackup, however, the tape
itself is mounted in the drive in ACSLS. Running a vmoprcmd shows
nothing in the drive. Although i'm sure at one stage i've seen it pick up the
mount in vmoprcmd but not in the GUI.
I guess this is a
communications error but i'm stumped, can't see anything meaningful in
logs.
Any advice or troubleshooting
would be appreciated.
Master and Media are 6.5.6
Mike
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