On Wed, Jun 8, 2011 at 7:36 AM, BeDour, Wayne <WBedour AT lear DOT com> wrote:

All:

Our environment, HP-UX 11-31 currently running one master / media server on NetBackup 6.5.2.  We are running mostly unix / Linux backups and a couple windows b/u’s thrown in for good measure.

Currently, our image cleanup job hangs at the same place and will not complete without canceling it. The Detail Status shows it processing the same client when it hangs.

Here is what got us to this point.  Last Thursday one of our admins kicked off a restore and didn’t notice that the window was for a few years.  He went home with the search still running.  Sometime overnight the /usr/openv filesystem  filled up.  The admin that kicked off the job didn’t work Friday so the rest of us didn’t know what was going on. (We have since flogged him and he is currently tied up..)   NetBackup was taken down and brought back up.  When NetBackup came up, we couldn’t submit jobs because the nbperm daemon wouldn’t stay up.  We found a document that said “nbjm and nbpem processes are not synchronized when this occurs, stale data is left both in the pempersist file and the cached schedule information.  As a result, nbpem never runs the job again, since its data indicates that the job is still active”.  We followed the instructions and cleaned up the /usr/openv/netbackup/db/jobs/pempersist file and also had to clear lock files and the activity log database and deleted the following files:  063008.bpjobd.db , bpjobd.act.db , bpjobd.db , jobid , jobid.lock  pempersist2.  The bad news was that it cleared out the activity log for the 2 weeks which we can live with.

So, that’s where we are, anyone know how to take care of the image cleanup hang?

Thanks in advance.. 

Wayne BeDour

Unix System Administrator

PH: 248-447-1739

Internet: wbedour AT lear DOT com

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