Veritas-bu

Re: [Veritas-bu] Restore Problems

2011-05-30 16:20:53
Subject: Re: [Veritas-bu] Restore Problems
From: Marianne Van Den Berg <mvdberg AT stortech.co DOT za>
To: "'Scott.Chapman AT icbc DOT com'" <Scott.Chapman AT icbc DOT com>, "'veritas-bu AT mailman.eng.auburn DOT edu'" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 30 May 2011 22:20:38 +0200

Same experience - searched high and low... This behaviour is totally against everything I knew about NBU restores.

Logged a call with Symantec after finding the 1st TN. I included a BCS engineer on a response who happened to be doing a NBU assurance at the same customer. He mentioned the TN that fixed it.....

I still feel that what is happening is a bug.

Please share the TN with your case engineer - they DON'T know everything (nobody does)!!

Regards

M.


Sent from my BlackBerry Bold


From: Chapman, Scott
To: Marianne Van Den Berg; 'VERITAS-BU AT mailman.eng.auburn DOT edu'
Sent: Mon May 30 22:06:37 2011
Subject: RE: Restore Problems

Wow, well done Marianne!  That did the trick for us.

 

My next question is why didn’t Symantec give me this answer when I opened a case?

 

Thanks so much Marianne!

 

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph:  250.414.7650  Cell:  250.213.9295

From: Marianne Van Den Berg [mailto:mvdberg AT stortech.co DOT za]
Sent: Monday, May 30, 2011 12:31 PM
To: Chapman, Scott; 'VERITAS-BU AT mailman.eng.auburn DOT edu'
Subject: RE: Restore Problems

 

Hi Scott

 

Problem is described in this TN : http://www.symantec.com/docs/TECH87200  

DataDomain restore is sent to ‘Any’ media server instead of media server that performed the backup.

 

Solution:

http://www.symantec.com/docs/HOWTO44563

Create the touch file USE_BACKUP_MEDIA_SERVER_FOR_RESTORE, as follows:

On UNIX and Linux master server, create the file in /usr/openv/netbackup/db/config

USE_BACKUP_MEDIA_SERVER_FOR_RESTORE is a global setting and always forces restore to the server that did the backup.

Regards

 

Marianne

 

 

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Chapman, Scott
Sent: 30 May 2011 06:06 PM
To: 'VERITAS-BU AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Restore Problems

 

Hello everyone, I’m wondering if anyone else out there is having the same problems that I’m having…

 

Master Server:  NBU 7.0.1, Solaris10

Enterprise Client:  NBU 7.0.1, RedHat 5.?

OST Device:  DataDomain 880

 

So all of our backups go through our master server, whether tape or OST.  My issue arrises when we do a restore from the DD, NetBackup can pick the Enterprise Client to do the restore… To begin with the Enterprise client is obviously not defined in any of the clients server lists, secondly, even if it was, it should fail the restore because it is only licensed to backup/restore itself!

 

My understanding is this is a problem with the restore gui, because a restore from the CLI can define the media server to service the restore request.

 

Is anyone else seeing this issue?  If so, have you been able to work around it (besides making server admins do restores from the CLI)? 

 

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph:  250.414.7650  Cell:  250.213.9295


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