What piece is expensive? yea I agree their software is way overpriced and I'm 
not impressed with how they license the sub components and their support is way 
overpriced compared to the response times and quality of support. I actually 
have a long term plan to move to Commvault. I've noticed a consistent decline 
over the passed 2 years with quality of support, speed at which cases are 
resolved, response times to sev 1 and 2's, etc... I've almost lost confidence 
in them to even support some of their newer, more advanced features.

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