Veritas-bu

Re: [Veritas-bu] Help with status 24's on windows clients

2011-03-28 07:13:01
Subject: Re: [Veritas-bu] Help with status 24's on windows clients
From: Kevin Holtz <klh1456 AT gmail DOT com>
To: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
Date: Mon, 28 Mar 2011 06:09:39 -0500
Sorry I was using these as a reference.  If you've exhausted your 
troubleshooting keep working with support.  The reference was to show defects, 
configuration parameters and network issues have resolved 24's.

Sent from my mobile

On Mar 28, 2011, at 5:33 AM, Justin Piszcz <jpiszcz AT lucidpixels DOT com> 
wrote:

> Hi,
> 
>> Did this happen with no change or patching?
> For me, the only thing that changed was the media server 1gb -> 10gb.
> 
> Did not have errors similar those in your first URL and do not use LACP for 
> the master in second URL.
> 
> Justin.
> 
> On Mon, 28 Mar 2011, Kevin Holtz wrote:
> 
>> Did this happen with no change or patching?  If so there may have been a 
>> change that caused this.  There have been technote resolutions that resulted 
>> patch updates see example yes just example below.  There are other 
>> resolutions when you search "status code 24" on the support site.
>> 
>> If there were changes in your environment and you've recently done some 
>> tuning parameter changes see forum resolution below, memory fully utilized.  
>> I've seen this one on many occasions after tuning and deploying the settings 
>> in production.
>> 
>> http://www.symantec.com/business/support/index?page=content&id=TECH127930&actp=search&viewlocale=en_US&searchid=1301307283788
>> 
>> http://www.symantec.com/connect/forums/backup-ends-status-code-24
>> 
>> Sent from my mobile
>> 
>> On Mar 27, 2011, at 5:11 PM, "Alley, Chris" <CAlley AT kforce DOT com> wrote:
>> 
>>> I have been getting a bunch of 24 errors as well.  We have an ongoing 
>>> ticket with Symantec on the issue.  It SEEMS to be related to our newer 
>>> servers that are connected to our 10gb network.  Our Exchange backups 
>>> seemed to suffer the most from these errors and we actually have had to 
>>> limit those to our servers connected to the 1gb network.  There are no 
>>> firewalls involved, and our Network guys are seeing nothing on the network 
>>> to indicate a problem.  If anyone else has suggestions, I would love to 
>>> hear them.
>>> 
>>> Chris Alley
>>> Sr. Data Protection Administrator
>>> Kforce Technology Services
>>> www.kforce.com
>>> 
>>> Great People = Great Results®
>>> 
>>> 
>>> 
>>> Confidentiality Notice: This email message, including any attachments, is 
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>>> -----Original Message-----
>>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
>>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of 
>>> Justin Piszcz
>>> Sent: Friday, March 25, 2011 1:40 PM
>>> To: VERITAS-BU AT mailman.eng.auburn DOT edu
>>> Subject: Re: [Veritas-bu] Help with status 24's on windows clients
>>> 
>>> Hi,
>>> 
>>> error 24 is tricky, its usually due to firewalls or router/traffic/network
>>> problems, you can get the network analyzer via symantec web support and
>>> have them analyze your network from the master/media server(s) <-> to the
>>> client and that may help to figure out what is going on.
>>> 
>>> please keep me in the loop too because I see this on occasion but only
>>> with windows hosts and not with linux/other clients, thanks.
>>> 
>>> Justin.
>>> 
>>> 
>>> On Fri, 25 Mar 2011, deasnutz wrote:
>>> 
>>>> hello!
>>>> Getting intermittent status 24 errors on windows clients only...master is 
>>>> 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, 
>>>> media are linux.
>>>> 
>>>> Anyone?
>>>> 
>>>> Thanks!
>>>> 
>>>> +----------------------------------------------------------------------
>>>> |This was sent by kevin.corley AT apollogrp DOT edu via Backup Central.
>>>> |Forward SPAM to abuse AT backupcentral DOT com.
>>>> +----------------------------------------------------------------------
>>>> 
>>>> 
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