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It seems the problem is a defect MCP Card in the robot that does reset on the CAN bus.
Netbackup TLD Control regards the reset as an unit attention (eventid 13848)
Hopefully the firmware upgrade to 7422 & the replacement of the defect card will solve this
Regards
Michael
2010/10/28 Michael Graff Andersen <mian71 AT gmail DOT com>
We are using a script with vmchange -multi_eject -single_cycle options
Have tested from CLI yesterday and it was the same story, the tapes was injected because of a vmupdate -emtpty_ie command
Our robot technician will look at the robot log to see if there is a notification sent as NBU logs in the application event viewer
Michael
2010/10/27 Len Boyle <Len.Boyle AT sas DOT com>
Hello Michael
Are you using the gui or the cli methods to eject the tapes.
If the cli, can you post you syntax?
len
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Michael Graff Andersen
Sent: Wednesday, October 27, 2010 8:49 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Problem with ejected tapes injecting after upgrading from NBU 6.5.4 to 7.0
We have a problem with that our ejected tapes are injecting again.
Has a case at Symantec, we have found that vmupdate is run at around 02 & 14 in the reqlib logs
Our setup is NBU 7.0 master/media server on MSCS 2003 x64, with AUTO_UPDATE_ROBOT in vm.conf and an IBM 3584 robot
Has disabled the robot insert notification, but the tapes are still injected
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