Veritas-bu

Re: [Veritas-bu] NetBackup Database Manager service terminated error 21

2010-10-31 10:02:29
Subject: Re: [Veritas-bu] NetBackup Database Manager service terminated error 21
From: Len Boyle <Len.Boyle AT sas DOT com>
To: "VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU" <VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU>
Date: Sun, 31 Oct 2010 14:02:20 +0000
Good Morning, 

Do you have any other app or system event errors at that time?
Is netbackup creating any windows dmp files.
Do you have the netbackup debug logs turned on. If so what do you see in those 
logs. In the log bpdbm?

len

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of bdiddy
Sent: Saturday, October 30, 2010 8:23 PM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] NetBackup Database Manager service terminated error 21

Im running netbackup 7.0.1 on 2003 x64. The server hardware is new, an HP 
DL580. Once or twice a week the Netbackup Database Manager service craps out 
causing a round of failed backups. 

This appears in the windows eventlog. 
Event Type:     Error
Event Source:   Service Control Manager
Event Category: None
Event ID:       7024
The NetBackup Database Manager service terminated with service-specific error 
21 (0x15).

Symantec is stumped. Has anyone experienced this or have any ideas on how to 
track down what could be causing it? Thanks

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