Re: [Veritas-bu] intermittent connectivity lost with the server

2010-09-27 11:09:49
Subject: Re: [Veritas-bu] intermittent connectivity lost with the server
From: Nic Solomons <Nic.Solomons AT attenda DOT net>
To: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 27 Sep 2010 15:59:32 +0100

When you did stop & start, did you confirm all NB processes had ended correctly? (bpps –a)

I have experienced something very similar on a Windows Media/Master server last week.


Use bprdreq –alive to check if resource processing is working.  I’m guessing it isn’t.  In which case you will probably find you have an orphaned nbdb (bpdbm, i think its called) process. Cant remember the exact process that was linked to the DB.


-Terminate that outstanding process(es) (kill -9 etc, whatever works)

-Have your catalogue backup standing by

-Cross your fingers and start NetBackup up

-Dont let the disk system that hosts your NetBackup databases get full ever again.



From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Yusuf Hidayanto
Sent: 27 September 2010 11:08
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] intermittent connectivity lost with the server


Dear Guru,


My netbackup 6.5 suddenly stop operating with error 196.

Last full weekend backup all failed.


When I checked it today, these the detail problem :

1.       Often come up error: intermittent connectivity lost with the server. Verify services or Daemons are up.

2.       2 service daemons down, which are: nbevtmgr and bmrd

3.       When I tried to manually backup the policies, the job doesn’t show up in the activity monitor.

4.       Perform Catalog backup --?  ok

5.       I tried to reconfigure storage devices à successfull

6.       I’ve tried to restart the services (/etc/init.d/netbackup stop and then start), and even I restart the robotic and the server, but those problem still persists.

7.       When doing click “storage units”, à error "cannot connect on Socket status code : 25”

8.       When I tried to start up nbevtmgr, at log system à ep 27 16:30:29 TENVRS kernel: nbevtmgr[5139]: segfault at 0000000000000000 rip 00000000f5bebce8 rsp 00000000f5e886b0 error 4


Previous Week condition

1.       Netbackup stop operating caused by Disk full problem had happened with 100% full at netbackup /usr/openv

2.       I’ve manage to remove some log file and get to 93%

3.       Found error “EMM database error 196” and the database cannot be started

4.       After I look at /usr/openv/var/global/databases.conf à the size 0.

5.       I put "/usr/openv/db/data/NBDB.db" -n NBDB at /usr/openv/var/global/databases.conf Base on

6.       The backup is back to normal but still there is error “intermittent connectivity lost with the server. Verify services or Daemons are up”


Dear Guru, please help me to out of this misery.

Any clue will be much appreciated



Yusuf Hidayanto

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