Veritas-bu

Re: [Veritas-bu] Windows Client install blows up duringtheinstall....

2010-09-24 16:07:02
Subject: Re: [Veritas-bu] Windows Client install blows up duringtheinstall....
From: "Peacock Dennis - dpeaco" <Dennis.Peacock AT acxiom DOT com>
To: "Martin, Jonathan" <JMARTI05 AT intersil DOT com>, <wts AT maine DOT edu>, <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Fri, 24 Sep 2010 14:57:56 -0500

Windows 2003 SP1

 

Thank You,

Dennis Peacock

EBCA

Acxiom Corporation

501-342-6232 (office)

 

From: Martin, Jonathan [mailto:JMARTI05 AT intersil DOT com]
Sent: Friday, September 24, 2010 2:56 PM
To: Peacock Dennis - dpeaco; wts AT maine DOT edu; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Windows Client install blows up duringtheinstall....

 

“Run as Administrator” is only applicable to 2008/2008R2. Even if you have the administrator privilege, you don’t use it automatically in Windows 2008 by default. (This behavior can be turned off.)

 

Which OS version is this client?

 

-Jonathan

 

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Peacock Dennis - dpeaco
Sent: Friday, September 24, 2010 3:48 PM
To: wts AT maine DOT edu; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Windows Client install blows up duringtheinstall....

 

Wayne,

Thank you. I did open a ticket and have the server rebooted after the NBU 5.1 was uninstalled. I’ll go try the “run as administrator” but I don’t think that that will matter any since I’m on the box as an admin. I’ll also try the turning off of the A/V stuff.

 

Thank You,

Dennis Peacock

EBCA

Acxiom Corporation

501-342-6232 (office)

 

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Wayne T Smith
Sent: Friday, September 24, 2010 2:45 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Windows Client install blows up during theinstall....

 

Judy's recommendation to "run as administrator" is a good one.  That an older version was uninstalled makes the hair on the back of my neck tingle ... because of the uninstall, I recommend a Windows reboot before installing 6.5 ... and if anything NBUish happens on the reboot, reboot again.  Turn Anti-Virus off temporarily and try the install again.  (I don't have a lot of Windows machines either, but these (3) actions have allowed the NBU 6.5 install to complete for me (when it didn't on the machine owner's first try).

 

I've had it suggested from someplace that defining a policy for the client and opening the vnetd port (13724) first is needed, but that has NOT been true for my cases (I usually open the firewalls after install and define an NBU policy after that).

 

Cheers, Wayne

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