Veritas-bu

[Veritas-bu] NBU 7.0 media server upgrade problem

2010-06-08 12:56:34
Subject: [Veritas-bu] NBU 7.0 media server upgrade problem
From: "Preston, Douglas" <dlpreston AT lereta DOT com>
To: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Tue, 8 Jun 2010 09:56:29 -0700

I performed an upgrade from 6.5 to 7.0  on my master server all went well,  I performed an upgrade on 1 media server all went well.  Before I could perform this on the next media server SCACIFS01.domain.com I started getting

NetBackup TLD Control Daemon - " Invalid magic number from client SCACIFS01.domain.com  " in the event log on the master server.  I performed the upgrade on this media server SCACIFS01.domain.com  it still has the issue.

Then 2 more media servers after SCACIFS01.domain.com and they had no issues.

 

C:\Documents and Settings\dlpreston>"C:\Program Files\Veritas\volmgr\bin\tpconfig" –l

 

Device Robot Drive       Robot                    Drive             Device

Type     Num Index  Type DrNum Status  Comment    Name              Path

  robot        0    -    TLD    -       -  -          -                 svcacibu1

  drive    -    0 hcart2    7      UP  -          IBMULTRIUM-TD27   {2,0,1,3}

 

  drive    -   13 hcart2    2      UP  -          IBMULTRIUM-TD22   {3,0,3,3}

Drives 0 through 13 all appear ok,  output shortened to get mail through

 

On SCACIFS01.domain.com I am seeing the tape drives all show up as AVR and when I try to do a backup on the media server I get the following error

6/8/2010 9:31:08 AM - awaiting resource SCACIFS01-hcart2-robot-tld-0 - FT client has no devices configured

 

The storage unit is identical to the 5 other storage units except of course the host it is connected to.

The other 4 machines all backup without any issues, all my clients got backed up except this media server.

I have opened a case with Symantec but I while I am waiting to get an answer from them I figured I would ask the experts.

 

Doug

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