Re: [Veritas-bu] NBU 6.5.5 Eject Issue.

We are running NBU 6.5.5 on RHEL5.

4 identical RHEL5 media servers each attached to its own DELL ML6000 tape library, the drives being shared.

We have this issue on only one of the libraries.

After seeing this problem the firmware on all of the libraries was upgraded to the latest version available.

The firmware upgrade didn’t fix the problem.

There were no hardware errors before or after the firmware upgrade.

It’s intermittent , sometimes working and there doesn’t seem to be a pattern to the failures.

On occasion we’ve had to resort to using robtest to get the tapes into the access port.

Planning on going to NBU 6.5.6 in the next few weeks, maybe this will fix the problem.

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Scott Jacobson
Sent: Wednesday, 26 May 2010 7:43 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'; Ulises Rodriguez
Subject: Re: [Veritas-bu] NBU 6.5.5 Eject Issue.

I'd be interested in knowing if anyone is seeing this issue with an SL8500 running ACSLS.

Thanks

-sj

>>> Ulises Rodriguez <ulises.rodriguez AT wallst DOT com> 5/25/2010 12:22 PM >>>

Hello All,

I have an issue when I try to eject tapes, the process hangs but it only ejects one tape. I am running NBU 6.5.5 on Win2k3 64x, Storagetek L700 library. Has anybody seen or have ideas how to fix this?

Thank you,

Ulises.

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