Hi James
Please confirm the Status Code you got when you ran this job using the
new Policy.
Simon
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of McDonald
II, James F.
Sent: Wednesday, April 14, 2010 1:13 PM
To: judy_hinchcliffe AT administaff DOT com; jpiszcz AT lucidpixels DOT com
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Cannot Write to Tape
Simon,
I created a new policy using the Configuration Manager and I still got
the same results (errors).
Judy,
In response to your questions:
1) Yes I see the tape drive when I look in Computer Management>>Device
Manager
2) In the NBU GUI, the device is enabled and it has the correct host and
master server (both are the same server)
3) I can see al the drives and the host is correct
4) I can see a serial number and a robot drive number
5) The Tape Backup policy is a separate policy, set to run during
working hours (the disk backups run over night), so the schedules are
completely opposite.
-----Original Message-----
From: judy_hinchcliffe AT administaff DOT com
[mailto:judy_hinchcliffe AT administaff DOT com]
Sent: Tuesday, April 13, 2010 11:31 AM
To: jpiszcz AT lucidpixels DOT com; McDonald II, James F.
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Cannot Write to Tape
I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.
Things to look at
1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number. Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups. Are your schedules both in the same policy? Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup? If in the same policy try
setting up a different policy and see if it works.
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Cannot Write to Tape
Hi,
It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/
You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..
But I suspect something else may be going on as well.
Justin.
On Tue, 13 Apr 2010, McDonald II, James F. wrote:
> NBU has been writing to disk for a while, but I just recently tried
> setting up the tape backups, for off-site storage. I have run
> inventories and it says the volume configuration is up-to-date with
the
> contents.
>
> -----Original Message-----
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Tuesday, April 13, 2010 10:55 AM
> To: McDonald II, James F.
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Cannot Write to Tape
>
> Hi,
>
> Please include the list in the future.
> It appears you need to limit your labels to 6 characters.
> Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
> the labels for LTOX should be no more than 6 characters long, if your
> barcode reader reads more than the first 6 characters, you need to
limit
>
> it.
>
> BTW, is this a new environment?
> Or did this just start happening?
> If it just started happening, have you run an inventory and retried
the
> backup?
>
> Justin.
>
> On Tue, 13 Apr 2010, McDonald II, James F. wrote:
>
>> Here is what I got when I ran the test:
>>
>> Opening {4,0,33,1}
>> MODE_SENSE Complete
>> Enter tld commands (? returns help information) s d drive 1 (addr 32)
>> access = 1 Contains Cartridge = Yes Barcode = 000001L4 SCSI ID from
>> drive 1 is 0 READ_ELEMENT_STATUS Complete
>>
>> I tried double-checking the barcode result, by doing a robot
> inventory.
>> 000001L4 was not included in the inventory, but I'm almost positive
> it's
>> in there.
>>
>>
>> -----Original Message-----
>> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
>> Sent: Tuesday, April 13, 2010 10:12 AM
>> To: WEAVER, Simon (external)
>> Cc: McDonald II, James F.; veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: Re: [Veritas-bu] Cannot Write to Tape
>>
>> Hi,
>>
>> Reboot the master, run robtest and run "s d" does it show the drives
> OK?
>>
>> Justin.
>>
>> On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:
>>
>>> Have you rebooted the Master just in case?
>>> Anything changed to cause this problem?
>>> Have you enabled any logging?
>>>
>>> Simon
>>>
>>> ________________________________
>>>
>>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
>> McDonald
>>> II, James F.
>>> Sent: Tuesday, April 13, 2010 1:43 PM
>>> To: veritas-bu AT mailman.eng.auburn DOT edu
>>> Subject: [Veritas-bu] Cannot Write to Tape
>>>
>>>
>>>
>>> My backups write to disk without any problem, but when I try to run
a
>>> Tape Backup I get one of three status codes: 200, 252 or 800. I
have
>>> researched all three and still have not been able to come up with a
>>> solution. I am running NBU 6.5 for Windows on a Dell 2950 with
> Server
>>> 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run
>> from
>>> the tapeloader all seem to pass and the inventories run from within
>> NBU
>>> all seem to be correct, but I can't get anything to begin to write.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> James McDonald
>>>
>>> System Administrator
>>>
>>> SAIC - IISBU
>>>
>>> 410-312-2232
>>>
>>> mcdonaldjf AT saic DOT com <mailto:mcdonaldjf AT saic DOT com>
>>>
>>>
>>>
>>>
>>> This email (including any attachments) may contain confidential
>>> and/or privileged information or information otherwise protected
>>> from disclosure. If you are not the intended recipient, please
>>> notify the sender immediately, do not copy this message or any
>>> attachments and do not use it for any purpose or disclose its
>>> content to any person, but delete this message and any attachments
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>>> email transmission was virus corrupted, altered or falsified.
>>> -o-
>>> Astrium Limited, Registered in England and Wales No. 2449259
>>> Registered Office:
>>> Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
>>>
>>
>
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_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
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This email (including any attachments) may contain confidential
and/or privileged information or information otherwise protected
from disclosure. If you are not the intended recipient, please
notify the sender immediately, do not copy this message or any
attachments and do not use it for any purpose or disclose its
content to any person, but delete this message and any attachments
from your system. Astrium disclaims any and all liability if this
email transmission was virus corrupted, altered or falsified.
-o-
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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