Update:
I have talked to both Symantec and
Dell. Still trying to figure it out… Check out the difference
in the information returned from manage drive attributes…. Not sure why
yet…. It may be that the output is different because fl1 suggests a
LTO3 tape that does not support encryption. The issue seems to be that
when LTO4 tapes are mounted they are posted to bptm as LTO3 tapes. The
library mount logs show as LTO4…. Firmware and drivers are up to
date. NO_SIXTEEN_BYTE_CDB was missing on the non-working media server and
I added it but still no go….
Not working….
08:43:35.573 [4732.1396] <2>
check_touch_file: Found D:\VERITAS\Volmgr\database\NO_SIXTEEN_BYTE_CDB from
(roblib.c.6515)
08:43:35.573 [4732.1396] <2>
manage_drive_attributes: report_attr, fl1
0x00010849, fl2 0x00000000
08:43:35.573 [4732.1396] <2>
send_MDS_msg: MEDIADB 1 51946 001343 4001359 *NULL* 6 1270222961 0 0 0 0 0 0 3
19 0 17 1024 0 0 0
08:43:35.620 [4732.1396] <2>
vnet_vnetd_service_socket: vnet_vnetd.c.2046: VN_REQUEST_SERVICE_SOCKET: 6
0x00000006
08:43:35.620 [4732.1396] <2>
vnet_vnetd_service_socket: vnet_vnetd.c.2060: service: bpdbm
Working….
06:00:55.819 [3840.3864] <2>
io_open: SCSI RESERVE
06:00:55.835 [3840.3864] <2>
check_touch_file: Found D:\VERITAS\Volmgr\database\NO_SIXTEEN_BYTE_CDB from
(roblib.c.6515)
06:00:55.835 [3840.3864] <2>
manage_drive_attributes: report_attr, fl1
0x00030849, fl2 0x00000000
06:00:55.835 [3840.3864] <2> manage_drive_attributes: encryption status: nexus scope 1,
key scope 1
06:00:55.835 [3840.3864] <2>
manage_drive_attributes: encryp mode 0x0, decryp mode 0x0, algorithm index 1,
key instance 1459
06:00:55.835 [3840.3864] <2>
io_open: file D:\VERITAS\NetBackup\db\media\tpreq\drive_IBM.ULTRIUM-TD4.004
successfully opened (mode 2)
06:00:55.835 [3840.3864] <2>
write_backup: media id 001137 mounted on drive index 2, drivepath {2,0,2,0},
drivename IBM.ULTRIUM-TD4.004, copy 1
06:00:55.835 [3840.3864] <4>
db_error_add_to_file: VBRT 1 3840 1 1 IBM.ULTRIUM-TD4.004 001137 0 1 0 0 0
Library mount logs…
-- Mount History
-- :
#NO Thread Count Cart.
Manu Cart. S/N Volser
Lib Volser Host Cart. GEN Code Level DS-WRT
DS-RD
1
5518
TDK
H9XQL8I414
001342L4
Gen 4
85 1d 38
1 0
2
5510
FUJIFILM
079D106852
000492L3 Gen 3 85 1d
38 40987 94
3
5511 FUJIFILM
079D106852
000492L3 Gen 3 85 1d
38 83
81
4
5512
FUJIFILM 079D106852
000492L3
Gen 3 85 1d 38
27 93
5
5513
FUJIFILM
0796112369
000446L3 Gen 3 85 1d
38 117 74
6
5514
FUJIFILM
0796112369
000446L3 Gen 3 85 1d
38
4 68
7
5515
FUJIFILM
073Q108125
000049L3 Gen 3 85 1d
38 30 73
8
5516
TDK
H9XQL8E086
001343L4
Gen 4
85 1d 38
1 0
9
5517
TDK
H9XQL8E086
001343L4
Gen 4
85 1d 38
0 1
Dwayne Adams