Did you reboot the clients after
the upgrade?
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Michitsch,
John
Sent: Wednesday, February 24, 2010 6:51 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NBU upgrade from 6.5.3 to 6.5.5.
We are in the middle of upgrading our NBU backup environment
from version 6.5.3 to 6.5.5. The master and media server upgrades were
fine. We are having issues with more than a handful of Windows
clients. The clients used to finish without issue, they are now all
ending in error code 1 with the following:
2/24/2010 6:37:52 PM - begin writing
2/24/2010 6:44:16 PM - Warning bpbrm(pid=2064) from client
xxx-xxxxxxxx: WRN - can't open object: Shadow Copy Components:\System
Service\Windows Management Instrumentation\WMI (BEDS 0xE0009421: No component
files present on the snapshot.)
2/24/2010 6:44:18 PM - Warning bpbrm(pid=2064) from client
xxx-xxxxxxxx: WRN - can't open object: Shadow Copy Components:\System
Service\Event Logs\Event Logs (BEDS 0xE0009421: No component files
present on the snapshot.)
2/24/2010 7:33:57 PM - end writing; write time: 00:56:05
the requested operation was partially successful(1)
They are all failing with the exact same missing Shadow Copy
Components files. Searching the Syamntec forums didn’t turn up
anything, hoping someone else has seen it.
Thanks.