Veritas-bu

Re: [Veritas-bu] Frozen Tapes

2010-01-04 06:29:53
Subject: Re: [Veritas-bu] Frozen Tapes
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: <nitin.gizare AT wipro DOT com>, <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Mon, 4 Jan 2010 11:29:25 -0000
Nitin
Thank you :)
I would ensure you have logging enabled. In specific, the BPTM Log and also check any logs or Syslog messages from your OS (sorry I do not know much about Unix, but something may well be reported in the logs).
 
Ensure the logging is set to maximum
 
Check your Drives or Robot for errors. Do you have software that controls your robots, or can access logs on the Robot itself, which may give you more information about the drives.
 
Is it the same tape or tapes?
Any changes that have recently been made or altered to the system before this event occurred?
 
This is the sort of things to look for. It may also be that NetBackup is trying to protect something on those tapes.
 
Simon


From: nitin.gizare AT wipro DOT com [mailto:nitin.gizare AT wipro DOT com]
Sent: Monday, January 04, 2010 10:49 AM
To: WEAVER, Simon (external); VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Frozen Tapes

HI

Thanks , I will check below link,

About our setup , we use Net backup on Unix ver 6.5.4 and unix files backup and NDMP backups.

 

Rgds

Nitin 

 


From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Monday, January 04, 2010 3:50 PM
To: Nitin Gizare (WT01 - Product Engineering Services); VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Frozen Tapes

 

Hello

There are no details about your environment, and there are many reasons why you may be seeing frozen tapes.

 

My suggestion, is to read this link here.

 

http://seer.entsupport.symantec.com/docs/249632.htm

 

Simon

 


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of nitin.gizare AT wipro DOT com
Sent: Monday, January 04, 2010 4:28 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Frozen Tapes

HI

 

We are seeing randomly few our tapes are getting Frozen status.

I would like to reason for the same.

 

Thanks and Rgds

Nitin

 

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