On Fri, Dec 4, 2009 at 3:52 PM, Janardhana Babu Donga <jbdonga AT ucdavis DOT edu> wrote:

Rusty:

 

I enquired with my netbackup admin earlier. Oracle Server agents have also been upgraded. I am not sure if it is version 6.5.0 or 6.5.3.1. I am an oracle person. I need to check with my netbackup admin for correct version installed. However, I looked at the logs under the following directory

 

/usr/openv/netbackup/logs/bpcd/

 

I found several of these lines in the files:

 

“<---- NetBackup 6.5 0 ------------initiated”

 

I guess it is 6.5.0 version. Is there any other  way to find the installed version? If so, I will request my netbackup admin to apply the patches.

 

--- Janardhana

From: Rusty.Major AT sungard DOT com [mailto:Rusty.Major AT sungard DOT com]
Sent: Friday, December 04, 2009 1:31 PM
To: Janardhana Babu Donga
Cc: VERITAS-BU AT mailman.eng.auburn DOT edu; veritas-bu-bounces AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Net Backup errors after Upgrade to Rel6.5

 

Did you update the Oracle server agents to the same major and minor level as the master/media servers? You didn't say if you went to 6.5.0 or applied any patches? I would at least patch to 6.5.3.1 or higher.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
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Janardhana Babu Donga <jbdonga AT ucdavis DOT edu> Sent by: <veritas-bu-bounces AT mailman.eng.auburn DOT edu> 12/04/2009 01:58 PM

To "VERITAS-BU AT mailman.eng.auburn DOT edu" <VERITAS-BU AT mailman.eng.auburn DOT edu> cc Subject [Veritas-bu] Net Backup errors after Upgrade to Rel6.5

The Netbackup has been upgraded from Rel 5.1 to Rel 6.5. The oracle RMAN backups use 3 channels. It started failing with the following errors after the upgrade. It was working perfectly OK with 3-channels on Netbackup Rel 5.1.
 
I found a temporary work around - Instead of three channels, if I use only one channel, it works.
Single channel takes a long time to complete as it is a large production database. We need multiple channels to work as in Rel 5.1.
 
Is there a permanent fix for this (other than going back to Rel 5.1)? Could someone help?
 
****************************************************************************************************************
ORA-19511: Error received from media manager layer, error text:
   Failed to process backup file <GLPROD_DAILY_bml024og_1_1>
ORA-19502: write error on file "GLPROD_DAILY_bml024og_1_1", blockno 1537 (blocksize=512)
ORA-27030: skgfwrt: sbtwrite2 returned error
ORA-19511: Error received from media manager layer, error text:
   VxBSASendData: Failed with error:
*****************************************************************************************************************
--- Janardhana
 
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of falencastro
Sent: Friday, December 04, 2009 10:21 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] LTO4 Media & LTO4 Tape Drives
 
 
Hi Tom,
 
I was having the same issues over here, we have basically the same backup platform as yours. Two SL3000 with five IBM LTO4 drives in each one running on NetBackup 6.5.4, this problem was driving me nuts, I've done a lot of firmware upgrades until I fixed this a couple of weeks ago.
 
First you gonna need this:
 
http://sunsolve.sun.com/search/document.do?assetkey=1-21-128549-06-1
 
Update your drives with this firmware, using IBM Tape Diagnostic Tool (ITDT), you can find it on:
 
http://www-01.ibm.com/support/docview.wss?rs=1154&context=STCZU45&dc=D410&uid=ssg1S4000662&loc=en_US&cs=utf-8&lang=en
 
Then open a support ticket with SUN, to update your SL3000 firmware to at least 2.35 release. remembering that firmware updates are user applicable only on the drives.
 
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