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Re: [Veritas-bu] 6.5.4 Remote Java Admin probs
2009-08-06 16:16:16
We've checked out everything and all
the 6.5.3 environments work with 6.5.4. A few more days of administration
and I'll officially support this 'fix' but I think it's going to work.
Note that the 6.5.4 install will delete
your 5.1 (and possibly older) Java GUI shortcuts if you have them - you'll
get a notification after you install 6.5.4. I recommend you create a copy
of these in another location before you install. I had them and now it
will take some work to get them back. I know 5.1 is not supported generally,
but I do NOT appreciate Symantec thinking I need these icons cleaned up.
I would highly recommend that this be
removed from 6.5.4 and from future releases.
HUGE thanks to Steven!
Props to Symantec for getting the Java
GUI working with older versions. Now I won't have so much heartburn about
mixed running environments.
Rusty Major, MCSE, BCFP, VCS ▪
Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge
Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected®
▪ http://availability.sungard.com/
P
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<Rusty.Major AT sungard DOT com>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
08/06/2009 02:44 PM
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Subject
| Re: [Veritas-bu] 6.5.4 Remote Java Admin
probs |
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Steven,
This worked!!! Thank you VERY much for the suggestion!
I need to check my other environments much closer, but so far it seems
ok.
Dave, give this a try! Make sure you have both shortname and FQDN resolving
on the Java GUI workstation.
Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability
Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
P Think
before you print
CONFIDENTIALITY: This e-mail (including any attachments) may contain
confidential, proprietary and privileged information, and unauthorized
disclosure or use is prohibited. If you received this e-mail in error,
please notify the sender and delete this e-mail from your system.
"Green, Steven"
<steven.green AT teldta DOT com>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
08/06/2009 08:59 AM
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Subject
| Re: [Veritas-bu] 6.5.4 Remote Java Admin
probs |
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Unfortunately I cannot suggest a resolution to the issue, however I will
note that we just upgraded from 6.5.3 to 6.5.4, and I updated my desktop
Java Console to 6.5.4 as well, and everything has been working fine since.
In fact, in comparison, the 6.5.4 version of the java console "seems",
so far anyway, to be better than the older 6.5 GA version I had been using.
I fully agree that the Java console has been rather flaky throughout various
NB releases and patch levels, but I still prefer it to the native Windows
GUI, when I have to use the GUI. (I'm a CLI guy mostly, but sometimes I
have to break down and recall how to use a mouse.) The issue sounds like
some kind of a communication issue - perhaps a network delay that the newer
java version is more sensitive. Just a thought.
From: Rusty.Major AT sungard DOT com [mailto:Rusty.Major AT sungard DOT com]
Sent: Tuesday, August 04, 2009 4:28 PM
To: dave.markham AT fjserv DOT net
Cc: veritas-bu AT mailman.eng.auburn DOT edu; veritas-bu-bounces AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.4 Remote Java Admin probs
Dave,
I can't tell you how glad I am to see someone else with this issue.
Since 6.x, we've had some really strange issues with the Java GUI that
we've chalked up mostly to version differences througout our environment
(we managed quite a few different NBU domains geographically dispersed).
We upgraded an environment to 6.5.3 a couple of weeks ago and subsequently
upgraded the remote windows Java GUI to 6.5.3 (from 6.5.0) and now it will
not work at all on this freshly upgraded site, as well as another site.
The remaining sites all work just fine. Keep in mind that we have changed
nothing else and suddenly this site and another (that was working great
before) are not working with the java gui.
The login screen works fine and I can see comments about it building panels
and whatnot and then it switches to the Admin Console view and it's completely
blank. I get nothing.
I have a case open and I've done lots of DNS/bpclntcmd troubleshooting
and sent all kinds of logs, even from a working server so they can compare
them and they still haven't found anything. Again, nothing changed except
the patch to 6.5.3 for one Master and the Java GUI and it immediately broke
something for at least two environments. I have not yet uninstalled the
Java GUI 6.5.3 patch to get at least some functionality back, but then
we can't get to some panels at all at that level.
As soon as I can get about an hour free, I'm going to do a snoop on the
working server and non-working server and dig in to that.
I've never been a big fan of the 6.x java gui as it has been super flaky.
My kingdom for a web interface.
Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability
Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
P Think
before you print
CONFIDENTIALITY: This e-mail (including any attachments) may contain
confidential, proprietary and privileged information, and unauthorized
disclosure or use is prohibited. If you received this e-mail in error,
please notify the sender and delete this e-mail from your system.
Dave Markham <dave.markham AT fjserv DOT net>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
08/03/2009 08:48 AM
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Subject
| [Veritas-bu] 6.5.4 Remote Java Admin
probs |
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Guys i recently upgraded from Nbu 5.0MP7 to NBU6.5 on Solaris 10 Master.
All went well.
We access the infrastructure through a windows terminal server which i
installed the Java Admin console on. Again everything fine.
I updated to 6.5.4 on the master and all was good.
I updated to 6.5.4 on the windows java and now the gui is just behaving
strangely.
Once logged in I can't seem to get any panes to get data and it just
sits there with the clock spinning for some time.
I'm a bit confused as to where to look for problems. I'm not doing any
authentication fanciness or anything i'm just logging in as root using
the console. It was all perfect at 6.5 base though.
Anyone seen this at all?
Cheers
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